Exchange / ActiveSync - Works for a day or so, then stops

Discussion in 'iPhone' started by xjohnx, Jul 18, 2008.

  1. xjohnx macrumors newbie

    Joined:
    Jul 9, 2008
    #1
    I've had my iPhone 3G since launch and have configured it to work with my Exchange 2003 server utilizing activesync at work. It will connect and sync fine for a day or so, however then it will start giving me a "cannot get mail" "cannot connect to server" error message. The phone has plenty of signal and can reach the net, the exchange box is online and functioning properly. If i delete and recreate the account on the iPhone it starts syncing properly again, however it's only a matter of 24-48 hours before i have to repeat this process...any suggestions?
     
  2. tritonj macrumors 6502a

    Joined:
    Jun 12, 2008
    #2
    talk to your IT department, they manage the server
     
  3. xjohnx thread starter macrumors newbie

    Joined:
    Jul 9, 2008
    #3
    I am the IT department. The problem is not with the server as demonstrated by it working when the phone account is deleted/recreated at the phone level. We have numerous other users utilizing activesync with push without issue.
     
  4. ubersalad macrumors 6502a

    Joined:
    Feb 26, 2008
    #4
    Talk to your boss about replacing the current IT department =). He's obviously not working out.
     

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