Exchange CTO Macbook Pro Retina for 2014 model

Discussion in 'MacBook Pro' started by Stickrbox, Jul 29, 2014.

  1. Stickrbox macrumors newbie

    Feb 11, 2014
    On 12/7/2014 I bought a late 2013 CTO rMBP to find out today that Apple released new models. Can I exchange mine for the new one? I upgraded the RAM to 16GB and I didn't actually receive it until 21/7/2014, so I've only had it for 8 days.
  2. GoCubsGo macrumors Nehalem


    Feb 19, 2005
    They go by purchase date, not received date. Best you can do is ask but frankly I doubt they'll do anything. The spec bump is hardly worth the hassle in my book. Call them and ask. You can get 100 people here telling you yes but the guy who will make it happen is the guy working for Apple, not some member on a forum.

    Still, my guess and answer would be no, not a chance.
  3. x3n0n1c macrumors regular

    Jul 9, 2014
    Go to a store and ask. I have heard plenty of stories over the years of apple allowing an exchange in circumstances like this. It will all depend on who you end up speaking to. Be nice and ask, if you are forceful or demanding at all they will not likely help you out.

    Worst case scenario, they say no.
  4. 12dylan34 macrumors 6502a

    Sep 3, 2009
    No, they go by the date you receive it:
  5. thunng8 macrumors 6502a

    Feb 8, 2006
    You should be able to get an exchange ...
  6. capathy21 macrumors 65816


    Jun 16, 2014
    Houston, Texas
    It goes by received date. They should exchange it.
  7. eneisch macrumors 6502a

    Jul 11, 2008
    They may not exchange it, but you could return it (within the 14 day return window) and re-purchase the 2014 equivalent.
  8. Silverguy macrumors newbie

    Jul 3, 2014
    I got mine before you did, and I called this morning and received a $100 back off the price of mine. Just go ahead and call them. They're generally very reasonable.
  9. GoCubsGo macrumors Nehalem


    Feb 19, 2005
    Ah. At some point I believe they did go by date purchased. That is good news.
    In that case, perhaps but again, to me not worth the hassle.

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