Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

ProMod

macrumors 6502a
Original poster
Dec 29, 2005
566
51
Has anyone had any luck exchanging a defective iPhone 5 at a corporate Verizon store? This was a pre-order made online through Verizon. The Verizon store is closer to me than the Apple Store, so I'm curious if I can try an exchange there.
 
We pre-ordered ours through Verizon. Had a small dent in mine and my wife had a 2 scratches. Verizon store told us it would be easier to get replacements through the Apple store. Called Apples customer service, locked in a genius appointment at our local Apple store and got new ones. Didn't take too long.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.