I've heard lots of different things on here about exchanging a MacBook pro for a new MacBook pro. Well I've called two apple stores and talked to both. I've received the same answer from both. As long as it was purchased within 30 days a d from an apple store it can be returned for A. The same/closest model for no fee B. An upgraded model with you paying the difference (no restocking fee) C. Show proof of purchase and they will refund a small amount of money ($100-$200 depending on model). I exchanged a 2.53 ghz 13" MacBook pro for a new 15" MacBook pro today for no restocking fee. I hope this helps anyone that's looking/trying to upgrade or exchange.