exchange iPad 2 at Genius Bar without un-jailbreaking

[citivolus]

My refurb iPad 2 has been acting up where the home button is flaky. Sometimes it works fine and sometimes not at all. I want to get it exchanged under warranty but don't want to go through the effort of un-jailbreaking, deleting all my data, etc. just to bring it to the Genius appointment and have it behave fine such that they don't exchange it.

Does anyone have experience with demonstrating an issue with their iPad to a Genius on a jailbroken device?

 

[aPple nErd]

they most likely won't replace unless you restore. jail breaking technically voids the warranty. soooo unjailbrek first.

 

[poloponies]

My refurb iPad 2 has been acting up where the home button is flaky. Sometimes it works fine and sometimes not at all. I want to get it exchanged under warranty but don't want to go through the effort of un-jailbreaking, deleting all my data, etc. just to bring it to the Genius appointment and have it behave fine such that they don't exchange it.

Does anyone have experience with demonstrating an issue with their iPad to a Genius on a jailbroken device?

They may then not want to go through the effort of honoring your warranty.

 

[BFizzzle]

hope you dont strain anything going through all the effort of restoring your device. (4 clicks, 1 to open itunes, two slecting your device, three selcting restore, 4 confirming restore)

 

[mcdj]

Maybe your home button doesn't like your jailbreak.

 

[citivolus]

hope you dont strain anything going through all the effort of restoring your device. (4 clicks, 1 to open itunes, two slecting your device, three selcting restore, 4 confirming restore)

do you also have a time machine that will also get me back the hour+ it will take to restore my device, re-jailbreak, re-load all my packages from Cydia, etc? if you don't have anything to post relating to my original question, go crap on another thread.

 

[Julien]

do you also have a time machine that will also get me back the hour+ it will take to restore my device, re-jailbreak, re-load all my packages from Cydia, etc? if you don't have anything to post relating to my original question, go crap on another thread.

Here is why Apple says.

...Apple strongly cautions against installing any software that hacks the iOS. It is also important to note that unauthorized modification of the iOS is a violation of the iPhone end-user license agreement and because of this, Apple may deny service for an iPhone, iPad, or iPod touch that has installed any unauthorized software...

 

[BFizzzle]

do you also have a time machine that will also get me back the hour+ it will take to restore my device, re-jailbreak, re-load all my packages from Cydia, etc? if you don't have anything to post relating to my original question, go crap on another thread.

an hour? damn an hour?? what do you download you firmware with 56k?
so you were hoping to be able to just turn it in without restoring it and having them give you a new one, while rejailbreaking it and syncing your apps/ cydia packages?? lol

either way someone has to do all that, whether it be you or the apple store (even though they cant/wont) that "hour" is lost either way bud.

you said effort,
ef·fort noun \ˈe-fərt, -ˌfȯrt\
Definition of EFFORT

1
: conscious exertion of power : hard work

just was implying its not any effort as you stated.


you are right though i shouldnt have crapped on you. its just hard not sometimes. forgive me.

 

[citivolus]

I had hoped that the Genius would simply acknowledge the hardware issue at the Genius Bar, at which point I would click "Erase all settings and content" and let the iPad do its thing. Perhaps the only issue is that doing so wouldn't unjailbreak the device. I simply wanted to save the effort in case the iPad doesn't exhibit the hardware issue at that time. Not hard to understand.

 

[bri1212]

I had hoped that the Genius would simply acknowledge the hardware issue at the Genius Bar, at which point I would click "Erase all settings and content" and let the iPad do its thing. Perhaps the only issue is that doing so wouldn't unjailbreak the device. I simply wanted to save the effort in case the iPad doesn't exhibit the hardware issue at that time. Not hard to understand.

They could do this, they could also notify apple care that your warranty has been voided, after they refuse your exchange. You take the chance, when all you might have to do is waste an hour ( really, an hour?) and not have any question on this. The choice is yours.