exchange iPad 2 at Genius Bar without un-jailbreaking

Discussion in 'iPad' started by citivolus, Jul 9, 2012.

  1. citivolus macrumors 6502a

    Sep 19, 2008
    My refurb iPad 2 has been acting up where the home button is flaky. Sometimes it works fine and sometimes not at all. I want to get it exchanged under warranty but don't want to go through the effort of un-jailbreaking, deleting all my data, etc. just to bring it to the Genius appointment and have it behave fine such that they don't exchange it.

    Does anyone have experience with demonstrating an issue with their iPad to a Genius on a jailbroken device?
  2. aPple nErd macrumors 68030

    aPple nErd

    Feb 12, 2012
    Jailbreaks/IOS Hacks
    they most likely won't replace unless you restore. jail breaking technically voids the warranty. soooo unjailbrek first.
  3. poloponies Suspended

    May 3, 2010
    They may then not want to go through the effort of honoring your warranty.
  4. BFizzzle macrumors 68020


    May 31, 2010
    Austin TX
    hope you dont strain anything going through all the effort of restoring your device. (4 clicks, 1 to open itunes, two slecting your device, three selcting restore, 4 confirming restore)
  5. mcdj macrumors G3


    Jul 10, 2007
    Maybe your home button doesn't like your jailbreak.
  6. citivolus thread starter macrumors 6502a

    Sep 19, 2008
    do you also have a time machine that will also get me back the hour+ it will take to restore my device, re-jailbreak, re-load all my packages from Cydia, etc? if you don't have anything to post relating to my original question, go crap on another thread.
  7. Julien macrumors G4


    Jun 30, 2007
    Here is why Apple says.
  8. BFizzzle, Jul 9, 2012
    Last edited: Jul 10, 2012

    BFizzzle macrumors 68020


    May 31, 2010
    Austin TX
    an hour? damn an hour?? what do you download you firmware with 56k?
    so you were hoping to be able to just turn it in without restoring it and having them give you a new one, while rejailbreaking it and syncing your apps/ cydia packages?? lol

    either way someone has to do all that, whether it be you or the apple store (even though they cant/wont) that "hour" is lost either way bud.

    you said effort,
    ef·fort noun \ˈe-fərt, -ˌfȯrt\
    Definition of EFFORT

    : conscious exertion of power : hard work

    just was implying its not any effort as you stated.

    you are right though i shouldnt have crapped on you. its just hard not sometimes. forgive me.
  9. citivolus thread starter macrumors 6502a

    Sep 19, 2008
    I had hoped that the Genius would simply acknowledge the hardware issue at the Genius Bar, at which point I would click "Erase all settings and content" and let the iPad do its thing. Perhaps the only issue is that doing so wouldn't unjailbreak the device. I simply wanted to save the effort in case the iPad doesn't exhibit the hardware issue at that time. Not hard to understand.
  10. bri1212 macrumors 6502

    Feb 1, 2008
    They could do this, they could also notify apple care that your warranty has been voided, after they refuse your exchange. You take the chance, when all you might have to do is waste an hour ( really, an hour?) and not have any question on this. The choice is yours.

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