Exchange iPhone 6s for another model?

Discussion in 'iPhone' started by ronaldcastillo, Sep 27, 2015.

  1. ronaldcastillo macrumors 6502a

    Joined:
    Oct 25, 2009
    #1
    Ordered a 6s on Apple.com but I've decided to exchange it for another capacity/color. If I would return the phone at an Apple retail store would I be able to purchase the new 6s right away if I'm financing through AT&T's next plan? Also, for those of you who reserved an iPhone through online, how does it work? Thank you!
     
  2. bigcstyle4 macrumors 6502

    Joined:
    Sep 22, 2012
    #2
    Not sure about Next, but I exchanged a 6s Plus purchased online at the retail store yesterday. I just made a reservation online to buy another phone, and when I got there just told them I wanted to exchange mine. They did a refund on the original phone then just sold me the new one in a separate transaction. I paid full price though so I'm not sure how this would work with Next.
     
  3. JIannacone macrumors member

    Joined:
    Sep 10, 2014
    #3
    I exchanged a phone today through the next program. I did reserve a phone before I went into the store though to guarantee getting the phone I wanted. Took 10 minutes.
     
  4. barondebxl macrumors 6502

    barondebxl

    Joined:
    Sep 21, 2013
    #4
    Was yours open or unopened? Cause I have a 16GB that I want to exchange for a 64GB but i opened it.
     
  5. ronaldcastillo thread starter macrumors 6502a

    Joined:
    Oct 25, 2009
    #5
    Ok, just wanna make sure my eligibility for Next goes back on right away. Was planning on reserving the phone as well. Were you required to open the phone in the store?
     
  6. JIannacone macrumors member

    Joined:
    Sep 10, 2014
    #6
    Yea they opened the new phone just to make sure the aim was working correctly with the exchange.
     
  7. bigcstyle4 macrumors 6502

    Joined:
    Sep 22, 2012
    #8
    It was opened and activated. They just checked to make sure the serial number matched the invoice/receipt then erased all content and settings.
     
  8. ronaldcastillo thread starter macrumors 6502a

    Joined:
    Oct 25, 2009
    #9
    Just reserved my iPhone model that I want to exchange my current iPhone with. Can anyone confirm if the eligibility for my Next plan will be available as soon as I return the phone?
     

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