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Exchange iPhone?
- Thread starter iphone joe
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Are you sure it's 30 days bought from an Apple Store? I know for computers and accessories it is only 14 days.
The Apple Store receipt tells you the actual return date. It was 14 days for the iPhone I bought in London.
I wasn't aware you could use the product. I returned mine (sealed) as I didn't want the space grey model (but it was the only one I could purchase). If I had known you could use the product, I may have tried using the space grey model to see how I got along with it.
I wasn't aware you could use the product. I returned mine (sealed) as I didn't want the space grey model (but it was the only one I could purchase). If I had known you could use the product, I may have tried using the space grey model to see how I got along with it.
Yes, it's 30 days from the Apple store for a full refund, but only 14 days to reset the eligibility with your carrier.
Positive....30 days for the iPhone phones and 14 days for iPads/Macbooks, etc.
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Depending on the carrier days 15-30 are a bit of a gray area. I know with AT&T after 14 days your two year contract is in full effect, and your upgrade eligibility will not be reset if you return your phone, though I would think if you complain enough to the right people at AT&T you could get your upgrade back. I am not sure exactly how the exchange process works with all that.
Keep in mind that what you'll be doing is returning your old iPhone for a refund, and then purchasing a new iPhone (with more GB). If the store doesn't have the model you want (the one with more GB) in stock, that can put you in a weird situation.
Even though I swear its 30 days, when I went and exchanged my space gray 5S for silver, the genuis said "well good thing you are still in the two week return window", meanwhile I was just thinking to myself "isn't it 30 days?"
If one buys it like OP did from the Apple store, its 30 days. If from a Carrier than its 14 days unless one lives in California and its 30 days again
It's definitely only 14 days for your carrier - just dealt with that. I'm within 14 days, but I was told clearly about the policy
I called my carrier (AT&T) with this exact question. They assured me that my two year contract was in effect after two weeks. I could return my device and get a refund from Apple, but the two year contract was in effect.
I wasn't actually trying to return my device, but I was calling to inquire about the policy due to threads like this one. The guy I spoke to was very knowledgable, and he waved my activation fee and waved several other fees on my account.