Resolved Exchange iTunes Cards for Apple Store Cards?

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by KUguardgrl13, May 13, 2017.

  1. KUguardgrl13 macrumors 68020

    KUguardgrl13

    Joined:
    May 16, 2013
    Location:
    Kansas, USA
    #1
    Basically I got $1000 in iTunes cards from my grandparents for my wedding. I suspect they intended for us to get the iPads we registered for but accidentally bought the wrong cards. At least that's what I hope happened since I can't possibly buy that much in apps, music, or movies.

    I know it says on the back of the card they can't be exchanged, but is there any way to do it?! I saw a thread on Reddit that says you can call Apple and escalate to tier 2, but I wonder if that actually works. And none of the gift card exchange sites seem to accept iTunes cards. Help!
     
  2. KrisLord macrumors 6502a

    Joined:
    Sep 12, 2008
    Location:
    Northumberland, UK
    #2
    In the UK I regularly buy vouchers from Zeek, but i think there's normally a steep cost so you'd probably only end up with 80%.
     
  3. KUguardgrl13 thread starter macrumors 68020

    KUguardgrl13

    Joined:
    May 16, 2013
    Location:
    Kansas, USA
    #3
    Sadly Zeek sells them, but they do not buy they from people wanting to get ride of them.
     
  4. Julien macrumors G3

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #4
    I would try 'pleading' nicely to Apple and explaining the intention of the cards was for hardware but it was miscommunicated to or understood by Apple. No one would by $1000 iTunes gift cards for one couple. May not work but the worst Apple can say is no.
     
  5. KUguardgrl13 thread starter macrumors 68020

    KUguardgrl13

    Joined:
    May 16, 2013
    Location:
    Kansas, USA
    #5
    Finally went to our local Apple Store about a week and a half ago. While they couldn't do the exchange in store, they helped us email iTunes Support. After providing some information and a bit of a wait, they emailed us two Apple Store codes that we were able to use to buy 5th gen iPads!

    So if you ask and provide information they can validate, there's a good chance they will follow through. Hope this will help others in the future!
     
  6. MrGimper macrumors 601

    MrGimper

    Joined:
    Sep 22, 2012
    Location:
    Andover, UK
    #6
    Good to read another story of Apple going the extra mile to delight people.
     

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