Exchange macbook pro 13 inch for a 15 inch?

Discussion in 'MacBook Pro' started by Ambkor, Mar 10, 2016.

  1. Ambkor macrumors newbie

    Joined:
    Mar 10, 2016
    #1
    Hey guys, I purchased a macbook pro 13 inch completely loaded on november of 2015. Now every time I am playing a game or watching videos for a while and the fan kicks in it lags really bad. Normally on my game i get around 50 fps and it drops to 13 or 15 max 20. Now I contacted apple support and they ask me to restart my computer and it worked fine but all i just need to do is record a moment when it happens. Now I do have extra apple care and i am still under the 1 year warranty either way. I was thinking about maybe if i can show that there is something wrong with this laptop i could exchange it but for a 15 inch one and pay the difference or something (maybe just get the one with a similar or lower value). If this possible? Under what circumstances do they approve this? thank you.
     
  2. Samuelsan2001 macrumors 603

    Joined:
    Oct 24, 2013
    #2
    They might do, but they don't have to, after the 14 day return period they are only liable to fix a fault on the machine you own. My guess is they'll offer you a terrible trade in price for your machine. You'll be better off selling it and buying a refurb 15 inch.
     
  3. mountain macrumors 6502

    mountain

    Joined:
    Dec 17, 2007
    Location:
    DFW, TX
    #3
    Apple is not really made for gaming but good luck trying to have them exchange it.
     
  4. Mcmeowmers macrumors 6502

    Joined:
    Jun 1, 2015
    #4
    I don't see it happening either. As for the speed. It could be throttling due to temperature if you're not experiencing other issues. So I would start by making sure you're not placing the Mac on a cloth or linen surface such as a bed or table with a cover.
     
  5. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #5
    Sell your 13" rMBP on Craigslist and use the money towards the 15" rMBP you want.

    Alternatively if gaming is your main concern, sell your Mac and buy a PC.
     
  6. Closingracer macrumors 68000

    Joined:
    Jul 13, 2010
    #6
    The only games I play on my Macbook Pro 13 is the Sims 4 and kotor 1 and 2. These fulfil my need while I am away from my main laptop a windows 10 machine
     
  7. Mavrack macrumors member

    Mavrack

    Joined:
    Jun 2, 2011
    #7
    I doubt Apple would swap it out for you even in that event, best you'd probably get is a repair. Best option if you want the 15" is to probably sell your current MBP and buy the 15". Although that said, Macs in general are typically designed for productivity purposes with gaming as more of an after thought. Sure they might be able to play casual games no problem but unfortunately they just aren't designed for handle intensive games, even with the 15" with the dGPU. Not to mention the plethora of issues that tends to surround the dGPUs in Macbooks (Such as the 2011 15 and 17). Like others have said if you really want to game just buy a PC or if you want to stick with OSX maybe make a Hackintosh.
     

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