I bought an 8gb iPod Touch as part of the back to school promotion in late July. It was for my daughter, who had to earn it with some improved behavior. She finally earned it today, which of course corresponded with the announcements of the new models. I am fairly sure her friends will all get the new model come Chrsitmas time, so I thought I would try exchanging the 8gb for a 32gb current ("old") version at the Apple store today. My thought being, I would let her use it and if I felt like I wanted to get her the new one at Christmas, either I or my husband could replace one of our aging iPods (we currently each have about 20gb of stuff on ours). I was out of the 14 day window, but it was unopened, and I was hoping they'd be ok taking the $100 extra from me and giving me an old 32gb. Upon my arrival, I spoke to several store folks who all thought I could do an exchange for a NEW model. I kept saying no, I got the rebate and know that the program is about clearing out old stock and I'd be fine with spending the $100 and getting a 32gb, but they kept saying they thought I could do better. Like I said, I talked to several folks, and the final thing I said to the guy who went to talk to manger was someone like " obviously, my first choice would be to get a new 8gb, but I would be very happy getting the 32gb current.". The guy came back and said they would not do any exchange at all and I should try to sell on ebay or craigslist. It was only after I left that I started to wonder if the guy who talked to the manager had my original request right--$100 + unopened 8gb for the 32gb. Do you think I should call the store to ask to speak to the manager directly? I am a total rule follower and know that I am out of the return period, so I am willing to accept a no, but it didn't seem like that extreme a request. Thoughts? I do get that it still might be the smartest financial decision to sell the iPod on craigslist--even if I got $125 for it, I would spend another $100 and get the new iPod touch now, but it's hard to tell a kid who has worked hard for 6 weeks to earn something that they have to wait another week or two (I fear shipping times will slip).