All, I updated my iPhone to the 2.0 software and tested the remote exchange kill function. The results were exactly was we had expected -- the process killed the phone, literally.. When the phone rebooted, it was in restore original ROM mode, wanting to be connected to iTunes. I did this and it attempted to download the 1.1.4 firmware. After done downloading from Apple, it extracted and then I got this error: "The iPhone "iPhone" could not be restored. An unknown error occurred (20)" Any thoughts or suggestions? Other than this, the exchange push works absolutely fantastic!!