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ddiogyn

macrumors member
Original poster
Dear Forum,

I took my faulty MBP to the Apple Store in London today. Thinking they'd simply take it for repair, they instead offered me a brand new (but otherwise the same specification) MBP.

In the excitement of being offered a shiny new machine i forgot all about my personal files and data (of which i otherwise have backed-up copies) which include email/website passwords, internet banking passwords, and downloaded bank statements...

Although the user account was password-protected, it wasn't encrypted. The MBP had a faulty screen and i assume they'll repair it, wipe the drive and perform a clean install, before re-selling it.

Should i be at all worried and change all my passwords?
 
When my wife's machine was replaced, I sat in the Apple Store and reformatted the computer myself with the quickest zero out option. Better safe than sorry.
 
i think you took a chance there

yesterday, i took my MB for repair.
But I completly formatted my mac before giving it.

It is very easy to recover data even once they are deleted. So, i will be a little bit worried and would go to apple store and see if something can be done.

I hope you didn't save your credit card details in your laptop as some dumb people do
 
I hope you didn't save your credit card details in your laptop as some dumb people do

I haven't a credit card, though i might just have been stupid enough to save its details if i had!

Well i've changed all my passwords and requested a new Maestro issue.

I shall remember to wipe all sensitive data from my computer should i ever have to take it to the Apple store again (aside: looks like i may have to, the new MBP is producing some odd noises 😡 after having gone through all the trouble of restoring my data).

It just goes to show you can't be too careful!
 
Apple is not going to resell the computer with all of your data on it. It will undergo the usual refurb process, which includes reformatting the HD to it's "like new" state. Your only concern would be a less-than-honorable person at the apple store, who could easily access your account by resetting the password with the OS install disk.
 
apple will reinstall leopard or snow leopard from scratch before selling it as a refurb

so unless there is a sneaky apple employee you are fine
 
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