Exchangeing iPod with dead/blue pixel

Discussion in 'iPod touch' started by kingtorm, Nov 12, 2008.

  1. kingtorm macrumors newbie

    kingtorm

    Joined:
    Mar 14, 2008
    Location:
    So-Cal
    #1
    If I was to go to the apple store get my iPod exchanged, would I get the 2nd gen version or the old 1st gen version? since the new cost less will they let me trade it in?

    Please help.
     
  2. kwk1 macrumors regular

    kwk1

    Joined:
    Aug 30, 2008
    Location:
    Canada
    #2
    Unfortunately, they will give you the same gen that you exchange.
    I'm not sure of Apple's rules regarding stuck/dead pixels.
    Some companies deem it acceptable to have 2 or 3 or 5 malfunctioning pixels.

    Good luck with that and let us know how you make out.
     
  3. aethelbert macrumors 601

    Joined:
    Jun 1, 2007
    Location:
    Chicago, IL, USA
    #3
    They probably won't even do an exchange for a stuck pixel.
     
  4. Ivan P macrumors 68030

    Ivan P

    Joined:
    Jan 17, 2008
    Location:
    Home
    #4
    Yeah, I doubt they'd do it if it's just one; usually a certain percentage of the pixels have to be affected before they'll do anything.

    And as has been stated, you'll get whatever generation you already have, so if you have a 1G and are trying to get it exchanged just so you can have the latest one, you're out of luck; all you'll get is a refurb 1G.
     
  5. kwk1 macrumors regular

    kwk1

    Joined:
    Aug 30, 2008
    Location:
    Canada
    #5
    Hey Ivan, it's 11pm in Sydney, what time is it where you're at?
    Just curious mate.
     
  6. M. Poirot macrumors member

    Joined:
    Sep 7, 2008
    #6
    try flashlight

    have you considered tying the free app 'flashlight'?
    It has a strobe function that moves between the various colours and it can be used to unstick a dead pixel.
    It's free to try! Might save you an exchange and any hassle!
     
  7. lacereza macrumors regular

    Joined:
    May 31, 2008
    #7
    If they do an exchange, they'll order in a 1st gen from their warehouse.

    Of course, if you have a car crash preventing you from getting there to pick it up on the day they told you to, called to let them know you'd be there the next week, and arrived to discover that it had been given to someone else, and were very, very nice to the cute Genius boy you *might* get a brand new 2nd gen... though I doubt lightning strikes twice...

    (loving the external vol controls, btw)
     
  8. kingtorm thread starter macrumors newbie

    kingtorm

    Joined:
    Mar 14, 2008
    Location:
    So-Cal
    #8
    i've already tried using a strobe light app on it, didn't do a thing. oh well, didn't hurt asking.
     
  9. kingtorm thread starter macrumors newbie

    kingtorm

    Joined:
    Mar 14, 2008
    Location:
    So-Cal
    #9
    1-wreck car
    2-have sex change to woo apple genius
    3-if all else fails, bribe
     
  10. mackmgg macrumors 65816

    mackmgg

    Joined:
    Nov 2, 2007
    #10
    i called up in sept and the guy let me do a mail in return and buy a new one since it wuz less then 6 months old with only a 10% restock fee (i still saved because 10% wuz like 30 bucks and the new 70 bucks cheaper!!)
     

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