exchanges not allowed ??

[Sean006]

i keep checking the apple site for stocking levels on the 5s space grey verizon...so i called the store to confirm site is accurate..

they tell me for exchanges they are sold out but for new orders you can place on line and reserve at the store WTF ??
i want to spend more money and they are turning me down ? wow

 

[dejo]

How does doing an exchange equate to spending more money?

 

[metzy25]

They have to allow exchanges.

 

[Sean006]

How does doing an exchange equate to spending more money?

Sorry left off I want to exchange for 64gb I now have 16gb

 

[Leonard1818]

So place an order for in-store pickup and go return what you have and get the one you put on hold.....I don't get what the complication is.

 

[urkel]

they tell me for exchanges they are sold out but for new orders you can place on line and reserve at the store WTF ??
i want to spend more money and they are turning me down ? wow

Just curious, but whats the difference between a return/rebuy and an exchange? Couldn't you just return the phone you didnt want and then rebuy the new phone?

 

[shenan1982]

So place an order for in-store pickup and go return what you have and get the one you put on hold.....I don't get what the complication is.

This is not possible if the phone was purchased in conjunction with activation. That complicates things because the way Apple does it is to return the phone then force upgrade it.... not as easy as it sounds.