is it standard procedure to restore your phone as new (wiping all data) when you take it in for an exchange? then restore the exchange unit with your backup?
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Exchanging a broken phone
- Thread starter BlindMellon
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iceterminal
macrumors 68000
If I had to take my phone in for anything, I would attempt to do a restore as new. Just to make sure no data is on it.
But it begs to question, if you're able to wipe it clean successfully with no problems, what would you be taking it in for? Buttons or screen issues? 🙂
Applejuiced
macrumors Westmere
If its just the back they will replace the back piece for $29 instead of giving you another phone.
Its a 5 minute job.
Savage
macrumors 6502
I know this is a weird question, but I dropped my phone and cracked the back today too, and was wondering if the back they use to replace it is brand new or "refurbished". If the latter, does it at least look new? Or might there be signs of use on it?
Applejuiced
macrumors Westmere
Its the same exact back piece.
A brand new Genuine Apple part. Obviously Apple wont use knockoff chinese parts in their stores😀
Savage
macrumors 6502
I know, but I'm asking if it is refurbished. And if so, is there a chance that it will have signs of use from the previous owner?
Givmeabrek
macrumors 68040
It will be brand new. Even when you get a refurbished phone the exterior is brand new. No problem. 🙂