Exchanging for different color....

Discussion in 'iPhone' started by onesixeight, Aug 31, 2008.

  1. onesixeight macrumors member

    Joined:
    Oct 29, 2007
    #1
    Hi...

    I currently have a 16GB Black 3G, but I want to get the white one. Does anyone know how Apple and AT&T handles customers who want to change colors? Do I have to pay the full upgrade price?

    How does AT&T handle the whole thing?

    Anyone attempt this before?

    I've been having a lot of issues with my phone, and even asked the person at the Genius Bar if they would change mine for a different color, but they refused. Instead she gave me another Black. Even offered to pay, but the lady was just the worse tempered Apple employee ever. Didn't give me any answer.

    Thanks all!
     
  2. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #2
    It all depends on where you go and the Genius you encounter. I've heard some people just exchange without complications...
     
  3. snverhallen macrumors 6502a

    Joined:
    Oct 17, 2007
    #3
    I think the "official policy" says that they cannot be exchanged for different colors. But if you encounter the right Genius like SFStateStudent, then you might get lucky.

    snverhallen
     
  4. HiFiGuy528 macrumors 68000

    HiFiGuy528

    Joined:
    Jul 24, 2008
    #4
    I did it at an ATT store. 10% re-stock fee and must be within 30 days.
     
  5. Excellerator macrumors 6502a

    Joined:
    Aug 3, 2008
    #5
    Just get a white skin case for it. Besides it will protect it better anyway.
     

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