exchanging ip4 - do they change out SIM card?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by dmcl, Sep 23, 2010.

  1. dmcl macrumors newbie

    Sep 19, 2010
    okay, out of curiosity....

    i have a bad home button and will exchanging my iPhone 4 - will the genius put my current SIM in a new phone, or just give me the new phone with its SIM?

    what's your experience been?
  2. Ann P macrumors 68020

    Jun 29, 2009
    I had my iPhone 4 switched out as well. If I remembered correctly, they used the same sim and inserted into the new phone. In my rare(?) case they had to change the imei because it wasn't picking up service.
  3. theITGuy macrumors 6502a


    Feb 12, 2009
    chasing the ghost in the machine
  4. Resist macrumors 68030

    Jan 15, 2008
    When I had to exchange my iPhone 4, they didn't swap out my SIM. Just had me do an Erase All Content and Settings on the phone, to delete everything. Then gave me a new iPhone with a new SIM card. Once we activated it in the Apple store, the old SIM card was useless. Besides, the iPhone doesn't store personal data on the SIM card, so there is nothing to worry about.
  5. ipadder macrumors regular

    Apr 7, 2010

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