Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Exchanging iPhone 4 for a white one?

O

oatastemur

macrumors newbie
Original poster
Mar 1, 2009
11
0
This morning, I woke up to find my iPhone displaying no signal. I restarted it several times and restored it to no avail.

As it's still in warranty, I'm just going to take to to the Covent Garden Genius Bar, and I'm hoping they'll give me a refurbished one instead. Does anybody know if it's possible to exchange it for a white iPhone? Are there even any refurbished white iPhones available in stores?

Thanks
 
goobot said:
lol it came out today how would they have a refurb one?
Click to expand...

I was thinking they might send any that fail the quality assurance check at the end of the factory line back, and turn them into refurb phones. I don't really know how Apple does these things...
 
oatastemur said:
I was thinking they might send any that fail the quality assurance check at the end of the factory line back, and turn them into refurb phones. I don't really know how Apple does these things...
Click to expand...

Since they were never pre-owned they can't exactly be refurbished, even if they were sent back to the factory for whatever reason. Anyhow, Apple only exchanges under warranty for the exact same product. Of course, you might get a really nice Genius associate who might be willing to exchange it for a white one.
 
Goldinboy17 said:
Of course, you might get a really nice Genius associate who might be willing to exchange it for a white one.
Click to expand...

Yep, the Genius people are very kind and usually can exchange for a different color, but the timing can seem a little suspicious. Remember, a lot of people are going to be making up problems with their current black iPhones in hopes to exchange for a white one. Regardless if you are truly having problems, they may see it as you just want to exchange it for the white one, so don't be surprised if they say no and just swap it out for a black one.
 
Blue Fox said:
Yep, the Genius people are very kind and usually can exchange for a different color, but the timing can seem a little suspicious. Remember, a lot of people are going to be making up problems with their current black iPhones in hopes to exchange for a white one. Regardless if you are truly having problems, they may see it as you just want to exchange it for the white one, so don't be surprised if they say no and just swap it out for a black one.
Click to expand...

I know it does seem a little suspicious in terms of timing. I don't really care about the colour to be honest; I was thinking of selling the iPhone in a couple of weeks time, so I can but a Galaxy S2. Now that it's suddenly decided to lose signal (does anybody know exactly what can cause this issue?), it seems like a good opportunity to just sell the refurbished one they give me for a couple of quid more. Lol.. Now I'm sounding even more suspicous. :rolleyes:
 
Pop the sim card out, blow inside the tray slot, and then stick the sim card back in.
 
i tried this once with my 3G in Bluewater store. was a genuine issue and asked for a white and they refused saying they only swap for exact same model and colour
 
Ok thanks for replying people. :)

It looks like I won't even bother trying to convince them to exchange it for a white iPhone; it would probably make me look like an idiot in the store anyway... :cool:
 
they'll more than likely just give you another Black iPhone 4. I really doubt they'll give you a white one. Only because of warranty and model issues you currently have with your black iphone. not to burst your hope or anything. Some Geniuses are really nice though. Also for the people saying there's no refurbs. The white replacement phones out right now are new not refurb. In other words. They do have replacement white iPhones usually set in case some Dead pop out...etc
 
I originally bought a white 3gs and when it broke they let me swap it for a white one.
 
I have to ask the obvious questions. Do you have Cellular Data turned off or Airplane Mode on?
 
I did!

Actually, for some dumb reason, Verizon only has a 14-day return policy. They claim it's because Apple required them to do it in order to see their product. I disagree as Apple's policy on the iPhone is 30 days. Having purchased my new black iPhone on April 1, I had to return it on April 14 and go back to Droid. Painful to use my Droid for the last two weeks, but knowing White was just around the corner, made it worth it.

This morning, went and got my brand new, shiny White and love it. Put the Zagg cover on it and synced it from a backup and it's like it's always been :)
 
phaggard said:
I have to ask the obvious questions. Do you have Cellular Data turned off or Airplane Mode on?
Click to expand...

No. As I said, I've even restored it and upgraded it any everything. I haven't restored it from backup, so it should be working like a new iPhone...

Thanks for suggesting it though. :)
 
Hey buddy,

I really don't think so, if apple is going to replace it, it's going to replace it with exactly the same model and color.

You never know your problem might be fixable and can be fixed right on the spot just book your reservation on apple online.


Good luck
 
SamTheeGeek said:
Hey buddy,

I really don't think so, if apple is going to replace it, it's going to replace it with exactly the same model and color.

You never know your problem might be fixable and can be fixed right on the spot just book your reservation on apple online.


Good luck
Click to expand...

I've already made my reservation. Do they actually ever fix them on the spot though? The slot it 10 minutes, so it doesn't seem like they'd have enough time! And I suspect they'll be very busy as it's a four-day weekend in the UK and I've booked a mid-day Saturday slot. I'll see... :p
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back