Exchanging US iPad in UK store - Video freezing

Discussion in 'iPad' started by ddk121, Jun 15, 2010.

  1. ddk121 macrumors 6502

    Joined:
    Apr 23, 2006
    Location:
    Wales, UK
    #1
    Hi,
    I received my 3G iPad at the start of may after importing one from the US. Lately, I have been noticing that some videos 'lock up' when playing and the only way to get the iPad to work again is to perform a hard reset. I have read on the apple discussion forums that other people have been having similar problems and an exchange for a new iPad seems to fix the issue.

    My questions are, have anyone else been having this issue, and is it possible for me to exchange my US iPad in a UK apple store if I make a genius bar appointment?

    Many Thanks!
     
  2. DenniZ macrumors 6502a

    Joined:
    Oct 5, 2007
    Location:
    Liverpool, UK
    #2
    Should be fine, just take it to the store, I doubt they will ask if its from the US anyways. The warranty is international I believe.
     
  3. ddk121 thread starter macrumors 6502

    Joined:
    Apr 23, 2006
    Location:
    Wales, UK
  4. Willis macrumors 68020

    Willis

    Joined:
    Apr 23, 2006
    Location:
    Beds, UK
    #4
    You'll be fine. The warranty is worldwide. Just don't be surprised if they don't have an iPad in stock to give you in return!
     

Share This Page