Hi,
Can you guys share your experience with Apple Watch Express Replacement? The whole screen of my series 0 came off itself while I was on a gym bench yesterday morning. I was kind of shocked because I always took care of my watch, no dents, no major scrathes. I ran to the receptionist and asked for a tape so I could keep closing my rings. Right after, I contacted AppleCare for express replacement since my watch is still under AppleCare. It has been 24 hours and the status is still under "Product Replacement Pending". I heard that I was supposed to get my watch replacement within 2 to 3 business days. No tracking info yet after 24 hours. If you guys could share your experience, that would be helpful. Am I supposed to receive the tracking within 24 hours since it will take a while to get the replacement after the product has been shipped? I use my work address so hopefully I will receive it before Friday.
My friend teases me maybe they do not have series 0 anymore and they are looking for Series 2 to send it to me. That is a crazy thought, but I am a bit hopeful
Can you guys share your experience with Apple Watch Express Replacement? The whole screen of my series 0 came off itself while I was on a gym bench yesterday morning. I was kind of shocked because I always took care of my watch, no dents, no major scrathes. I ran to the receptionist and asked for a tape so I could keep closing my rings. Right after, I contacted AppleCare for express replacement since my watch is still under AppleCare. It has been 24 hours and the status is still under "Product Replacement Pending". I heard that I was supposed to get my watch replacement within 2 to 3 business days. No tracking info yet after 24 hours. If you guys could share your experience, that would be helpful. Am I supposed to receive the tracking within 24 hours since it will take a while to get the replacement after the product has been shipped? I use my work address so hopefully I will receive it before Friday.
My friend teases me maybe they do not have series 0 anymore and they are looking for Series 2 to send it to me. That is a crazy thought, but I am a bit hopeful