I ordered a skin for my iPhone 6 Plus from St1ck3r Boy on 9/21. I haven't received it yet, and I contacted them letting them know I never received the skin. The tracking on the package shows delivered, but I never received it. I contacted them letting them know what happened, and they essentially told me I am out of luck. They said that they cannot refund or cancel orders that show delivered. Unbelievable. I think insurance is the point of covering lost or mis-delivered packages in these situations. Any advice? I will never shop with them again. *Update* After making this post, I received an email back from them backtracking and saying that while they cannot refund an order, they can send out another skin. It was still a completely unprofessional email blaming me, and saying I was being one-sided, but I will see how this turns out. They also threatened that credit card chargebacks are always in favor of the seller if the tracking shows delivered, to try to stop me from filing a chargeback. I will update this post with the progress. With certainty, the first email offered no refund, and no replacement skin.