Two words: Adobe Flash.
You're conflating active security blocking with certification expiration. Fail.
Two words: Adobe Flash.
Two words: Adobe Flash.
Still live in pre-internet era ? Just look at the Transmission 2.92 incident, the much beloved pirating software, being hijacked by OS x/Keydnap malware. And look at the iOS/WireLurker incident, the first widely spread iOS malware, spreading across devices by abusing Enterprise Provision Certificate.
If you haven't noticed that: people don't buy software installer on a disc anymore. Nowadays it has been an obligation for software developers to keep updating their software to prevent their customers from the threat of cyber-attacks. System wide certificate system is certainly not an welcomed method but there is no better alternatives, if you need to stop unidentified software being installed, and force invalidating already installed malicious software on all infected computers at once.
Not everybody is capable to calculate MD5 file hash. And not every software developer is so responsive to implement some kind of auto-patching mechanism and update their software on time. Remember that two words in the beginning of this post ?
Very, very poor show from the developers. No excuse for their laziness/lack of awareness.
People are funny, talking about what if the dev dies or something... I mean the last thing he would care about in his deathbed is how user will react about is SW not being upgraded / not working anymore.
Hey what if earth implode?? I won't be able to play flappy bird!!!! Damn mother nature how dare you make me stop playing .....
Couldn't one just "allow apps from anywhere" thus bypassing the need of a valid certificate? At least for emergency purposes, if the developer is snoozing.
People are funny, talking about what if the dev dies or something....
Hey what if earth implode?? I won't be able to play flappy bird!!!! Damn mother nature how dare you make me stop playing .....
Nowadays it has been an obligation for software developers to keep updating their software to prevent their customers from the threat of cyber-attacks.
Yes, lets ignore all the rational discussion here, all the other reasons why a developer might go out of business or cease updating the software (or, as here, just allow a certificate to expire because there was no rational reason why this should have affected users), and focus on one poster's over-the-top comment.
Ahh the good old "gentle" insult.... yep not falling for thatYou may only use your computer for playing flappy bird. Other people use them for more important things (and I don't mean Minecraft!)
It is baffling that so many people don't get this.You're right. The developer WON'T CARE if he dies or a corporation goes under, etc. But I the consumer using their software that suddenly stops working WILL CARE if I want to use the existing version!
In other words for those that don't seem to get it, this isn't about developers! It's about the users of the software not being able to run their programs anymore and that is ultimately Apple's fault! (face palm)
What is disappointing from 1password is their silence. As a customer I have not received anything from them telling there is a problem and the work around. You have to search the Internet. I thought a quick email to the customers saying , go to our web site and do this. That would have been more appropriate. I am sure many people that don't look or search are scratching their heads wondering why it is not working..
I'm sorry you feel we are being silent but I assure you we aren't. If you have suggestions for how we could better handle this I'm open ears.
We will probably mention this in our next newsletter as well,
As a customer every so often I get an email from Dave. So you do have a database of customers. That would have been a head start to send the information. In my case, as the same as all the customers that had the problem was to start to search on the internet. You are still waiting for customers to be proactive and searching. Rather than reaching out in your database to contact people.
I am glad you 'probably' mention in your next newsletter. Why aren't you reaching out to the customers now? Mistakes happen but it how you respond to mistakes that makes show how you treat customers.