Express Toll in CO

[dukebound85]

I just got a bill for a violation on E470 an I-25

I do not recall being in Denver on May 18, when the violation took place

Is this a mail scam? It wants me to pay on expresstoll.com

I use my nuvi for navigation and have toll roads to avoid

Is there a chance they misread my numbers as I certainly don't take toll roads unless absolutely necessary. The statement just has my license plate but no photo or description of the car

Thanks

 

[GoCubsGo]

Usually you can dispute it right on the website. I'd try that first. Don't know if I'd think it was a scam.

 

[dukebound85]

Usually you can dispute it right on the website. I'd try that first. Don't know if I'd think it was a scam.

Thanks for the tip, I will look into that option

 

[jav6454]

Call the company? Heck I'd call the city and see what they say. Also, I mis read your title as Express Troll.

 

[JNB]

Both legit and resolvable.

 

[dukebound85]

Here is the email I got after inquiring about the toll

Hello Jonathan,

Thank you for contacting EXpressToll.

Please accept our apologies for any inconvenience. After reviewing the image of the toll, it was determined that the license plate was entered incorrectly into our image processing system. The toll and bill have been taken out of your name. No payment is due and no further action is necessary. Have a Happy Fourth!

If you have any further questions or concerns, please reply back to this e-mail or contact our service center by phone or in person, Monday-Friday, 7 a.m. - 7 p.m. Thank you for using ExpressToll.

...Agent info..

Darn straight!

 

[Jaro65]

Here is the email I got after inquiring about the toll


Darn straight!

Glad that you got it resolved. This is almost as good as my wife having funds withdrawn from her account by someone due to the bank teller's fat fingers. The manual data entry never was, and likely never will be, perfect.

 

[LumbermanSVO]

I used the toll to bypass Denver in the truck, once. It cost me $40. If it cost half as much I would have used it every time. I guess they like all the trucks going right through the city, oh well.