external dvd burner help-LG GP10

[brn2rnjk1]

I have an iMac running snow leapard. Having some problem with burning cds on the internal drive so, at apple store recommendation, bought an LG GP 10. I am having problems getting the iMac to recognize it. Either I get an error message that I have to disconnect all the other USB ports because the LG needs to much power or just not recognized.
1. Can someone suggest a solution to this
2. Should I try another drive and what is recommended.

Thanks

 

[EricT43]

I have an iMac running snow leapard. Having some problem with burning cds on the internal drive so, at apple store recommendation, bought an LG GP 10. I am having problems getting the iMac to recognize it. Either I get an error message that I have to disconnect all the other USB ports because the LG needs to much power or just not recognized.
1. Can someone suggest a solution to this
2. Should I try another drive and what is recommended.

Thanks

If your Mac is still under warranty or AppleCare coverage, I would just insist that they fix the problem with the internal drive!

If that's not an option, then did you try plugging it into 2 USB ports? I think it comes with a Y cable for that purpose, to draw additional power. If THAT doesn't work, then I'd return the LG and get an external drive that includes an external power supply.

 

[brn2rnjk1]

We have many things plugged in already that would just be a pain to unplug/replug. So,
1. Can you recommend a powered one
2. Would a powered USB extender/port work.

 

[EricT43]

We have many things plugged in already that would just be a pain to unplug/replug. So,
1. Can you recommend a powered one
2. Would a powered USB extender/port work.

Wish I could recommend one, but I'm not really that familiar with what's out there. A powered USB port might work if it allows you to plug into two ports instead of one...