External DVD/CD burner not working

Discussion in 'Mac Basics and Help' started by film major, Mar 31, 2008.

  1. film major macrumors member

    Joined:
    Mar 24, 2008
    #1
    I have a 2.4 Santa Rosa macbook pro and I took a Pioneer 110 out of my old mac G4 tower. I put it in an external enclosure that is both usb 2.0 and firewire 400. I hooked the drive up today using both firewire and usb 2.0 and got the same weird results. If I insert a cd the cd shows up on the desktop. But, when I go to play them iTunes just freezes.

    I tried using the install disk that came with the enclosure but I get a message that says the disk isn't readable by this machine.

    Any ideas?
     
  2. logana macrumors 65816

    logana

    Joined:
    Feb 4, 2006
    Location:
    Scotland
    #2
    Are you connecting using both firewire and usb at the same time - it won't work - try just the firewire.
     
  3. film major thread starter macrumors member

    Joined:
    Mar 24, 2008
    #3
    I should have made it clearer. I am not plugging both USB and Firewire at the same time. I tried both and neither is working.
     
  4. logana macrumors 65816

    logana

    Joined:
    Feb 4, 2006
    Location:
    Scotland
    #4
    that's ok - try just the firewire connection - then go into about my mac > more info > firewire and see whether the dvd burner is there and whether it is supported or not.
     

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