external Hard Drive "crashed"; still use it or demand replacement from LaCie?

Discussion in 'Mac Accessories' started by redsteven, Jun 11, 2011.

  1. redsteven macrumors 6502a

    redsteven

    Joined:
    Aug 22, 2006
    #1
    Not sure if I'm using the right terminology, since maybe it wasn't a "crash", but here's what happened.

    I got a LaCie Rikiki Go 1 TB external USB drive a little over a month ago. All was well until yesterday. Yesterday morning everything was fine. Ejected it from the Finder and then unplugged it, and went to school.
    When I got back home I plugged it back into my macbook pro... and was met with a wonderful message:
    So I tried the other USB port... no luck.
    Tried a different cable... no luck
    Tried a different macbook pro (my girlfriend's)... no luck.


    In disk utility, the "hardware" line was visible, "1 TB TOSHIBA MK1059GSM Media", but there were no lines under that for partitions. I erased the drive and zero'd it out (I figure that should be an adequate test of writing errors, right?)

    Should I repartition it and go back to using this drive for backups?

    Or should I contact LaCie and ask them to replace it because I don't trust it to keep my data safe.


    I'm hoping somebody else out there with a better understanding of spontaneous hard drive failures could explain exactly what kind of event could cause a failure like that to happen... the drive was never exposed to shock or trauma or EM radiation or magnets or anything.... it lives a very sedentary life sitting on my desk at home.
     
  2. redsteven thread starter macrumors 6502a

    redsteven

    Joined:
    Aug 22, 2006
    #2
    For anyone who come's upon this thread in the future, here's the CORRECT advice.

    DON'T trust the drive.


    It "crashed" again 3 days later (this afternoon). Suddenly it can't be read anymore, and has to be initialized. It's going back to LaCie
     
  3. VPrime macrumors 68000

    VPrime

    Joined:
    Dec 19, 2008
    Location:
    London Ontario
    #3
    How old is the drive? All hard drive will just die, they wont last for ever.. Too many moving parts.
     
  4. redsteven thread starter macrumors 6502a

    redsteven

    Joined:
    Aug 22, 2006
    #4
    ^^^ about 5 weeks
     
  5. VPrime macrumors 68000

    VPrime

    Joined:
    Dec 19, 2008
    Location:
    London Ontario
    #5
    Ah, then it is probably faulty. Contact them for a replacement.
     
  6. hexonxonx macrumors 601

    Joined:
    Jul 4, 2007
    Location:
    Denver Colorado
    #6
    And remember, LaCie doesn't make drives. They get drives from the major drive manufacturers such as Seagate.

    I have a Lacie two big tripple drive that still works today. It originally came with two Seagate drives which died about two years later. I replaced them with Western Digital drives and I'm still using them today.
     
  7. redsteven thread starter macrumors 6502a

    redsteven

    Joined:
    Aug 22, 2006

Share This Page