External Hard drive detected and working fine on Windows but not on Mac

azizj

macrumors newbie
Original poster
Aug 19, 2012
5
0
I have a WD My passport 500GB HDD and it works fine on windows but when I plug it to my Macbook it powers up but I can't see it, I trued going to Disk Utility and I still couldn't see it and I downloaded and Installed Tuxera NTFS, and it's still not showing up, please help me, most of my stuff are in this Hard drive and I really needed to work without formatting it!
 

GGJstudios

macrumors Westmere
May 16, 2008
44,419
758
Did you notice that the OP is using Tuxera?
Many of you have probably noticed that we now have a commercially supported counterpart to NTFS-3G, Tuxera NTFS for Mac. Tuxera NTFS for Mac builds on the reliable NTFS-3G code base, but has several premium enhancements. The most important one is the new high performance caching layer which makes Tuxera NTFS at least twice as fast as cached NTFS-3G, but in many cases boosts performance even more (see: performance comparison).
The Tuxera NTFS for Mac caching layer also eliminates the need to choose between safety (in the event of a power outage or system crash) and performance, which is a choice you'll have to make in NTFS-3G.
I have a WD My passport 500GB HDD and it works fine on windows but when I plug it to my Macbook it powers up but I can't see it, I trued going to Disk Utility and I still couldn't see it and I downloaded and Installed Tuxera NTFS, and it's still not showing up, please help me, most of my stuff are in this Hard drive and I really needed to work without formatting it!
Did you format it on Windows, or with the Mac?
 

azizj

macrumors newbie
Original poster
Aug 19, 2012
5
0
Did you notice that the OP is using Tuxera?



Did you format it on Windows, or with the Mac?
Yes, I am using Tuxera and it still does not detect it.

I have been using it on my windows PC for a quite some time now and it's still working fine on it, I formatted on Windows and I confirmed that it's format it NTFS.
 

GGJstudios

macrumors Westmere
May 16, 2008
44,419
758
Yes, I am using Tuxera and it still does not detect it.

I have been using it on my windows PC for a quite some time now and it's still working fine on it, I formatted on Windows and I confirmed that it's format it NTFS.
The only thing I can suggest at the moment is to try uninstalling Tuxera completely, then try Paragon.

The most effective method for complete app removal is manual deletion:
 

GGJstudios

macrumors Westmere
May 16, 2008
44,419
758
Removed Tuxera using your method, restarted and tried Paragon, same result, it's not getting detected not in Paragon nor in Disk Utility.
I'd look to the connection cables and ports as a possible source. Try other cables or other ports, or both.
 

azizj

macrumors newbie
Original poster
Aug 19, 2012
5
0
I'd look to the connection cables and ports as a possible source. Try other cables or other ports, or both.
I tried out the ports and they are working fine (plugged in an iPhone and it was detected on iTunes and I tried syncing it) It could be from the cable but I highly doubt because I just tried plugging the drive on windows again and it works perfectly. But I'll give it a shot.
 

azizj

macrumors newbie
Original poster
Aug 19, 2012
5
0
I tried out the ports and they are working fine (plugged in an iPhone and it was detected on iTunes and I tried syncing it) It could be from the cable but I highly doubt because I just tried plugging the drive on windows again and it works perfectly. But I'll give it a shot.
Okay this is funny, the hard disk's cable works with another hard disk from the same brand but not the one I want to use, but when I try another cable with the one I want to use it works fine, I switched up the cables and it's working fine now. What a weird problem, thank you all for your help!