External Hard Drive No Longer Works with Macbook

Discussion in 'Mac Basics and Help' started by bamabruin, Jun 1, 2011.

  1. bamabruin macrumors newbie

    May 25, 2010
    I have a 250gb WD Passport that used to work fine with the macbook, but now doesn't read, and makes a clicking sound. The weird part is the same drive still works fine with a PC. Could this is a USB Power issue on my macbook?
  2. simsaladimbamba

    Nov 28, 2010
  3. -tWv- macrumors 68000


    May 11, 2009
    Does the drive show up in Disk Utility?

    If it works fine with the PC, it could be that your USB port is at fault. Try connecting it to every possible USB port on the Mac, it could be just an issue with one of them

    troubleshoot clicking
  4. MacForScience macrumors 6502


    Sep 7, 2010
    What kind of clicking noise. Does it make it when connected to the PC?

  5. bamabruin thread starter macrumors newbie

    May 25, 2010
    Thanks for all the responses. The issue (as always) turned out to be very simple - it was the cable, I was probably using a cable from an old cell phone, and with a different mini-usb cable it worked.

    It's a little odd that the cable worked with a PC desktop, as it must have provided just enough power, but the Macbook couldn't give it enough juice and caused the click.

    I hope I didn't cause any damage to the drive- on that note, has anyone used WD's RMA program? Is it worth doing this to get a new drive?

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