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External HD problems!?

A

adityashah1989

macrumors 6502
Original poster
When I connect my External Hard Drive my Mac Book Pro fails to recognize it. Can anyone please give me a solution. It worked absolutely fine until today. And suddenly it just doesn't recognize it. My Hard drive is connected to power properly. It is showing a green light. But there is no difference on the screen, I restarted the computer. I turned the HD power off and restarted it. Nothing helps.
 
just leave it for a while. im sure it will come good. it cant just stop working like that. how old is it? has it had any bumps lately? etcetc
 
DoFoT9 said:
just leave it for a while. im sure it will come good. it cant just stop working like that. how old is it? has it had any bumps lately? etcetc
Click to expand...

I have left it connected since an hour. And I can hear the disk sound from the HD so its definitely processing and it was working fine a few hours ago and it has not moved an inch all day. And the HD is just six months old.
 
adityashah1989 said:
I have left it connected since an hour. And I can hear the disk sound from the HD so its definitely processing and it was working fine a few hours ago and it has not moved an inch all day. And the HD is just six months old.
Click to expand...

ok well it seems more of a controller problem (not being recognised by the computer). got another computer to try it in? have you double chcked all the data cables? are there any other interfaces on the hard drive to try? (i.e. firewire or something)
 
DoFoT9 said:
ok well it seems more of a controller problem (not being recognised by the computer). got another computer to try it in? have you double chcked all the data cables? are there any other interfaces on the hard drive to try? (i.e. firewire or something)
Click to expand...

The HD is not being recognised on my other mac as well. There is only one USB interface. And all the data cables are plugged in properly.
 
Try removing the HD and putting it in another enclosure if your data is extremely important 😕
That has to suck, I've never had that type of problem before.

If it's still under warranty, call the manufacturer first before opening it.
 
As my HD was still new I had store warranty so I have sent it back. But they are not sure if they can protect my data. 😡
 
drewsof07 said:
Try removing the HD and putting it in another enclosure if your data is extremely important 😕
That has to suck, I've never had that type of problem before.

If it's still under warranty, call the manufacturer first before opening it.
Click to expand...

This would likely work. My guess is it's a problem with the enclosure. I had the same thing happen. The actual hard drive is probably fine.
 
Does the drive show up in "About this MAC".

Check under the ATA field, and it probably will be there. The issue is that it just is not mounting.

As for mounting, Google "hard drive not mounting OS X".

Report back to us.

Cheers

Just noticed that you sent it back. Well, hopefully they don't mess with your data. Next time, search for hard drive that won't mount.
 
edblor said:
Does the drive show up in "About this MAC".

Check under the ATA field, and it probably will be there. The issue is that it just is not mounting.

As for mounting, Google "hard drive not mounting OS X".

Report back to us.

Cheers

Just noticed that you sent it back. Well, hopefully they don't mess with your data. Next time, search for hard drive that won't mount.
Click to expand...

Wish I had known that before. Thanks though.
 
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