External HDD problem - slow to wake up

[JaseUK]

I have an External G-Technology G-Drive Pro connected to my iMac 5K but I have an issue that I would like to solve.

Basically after a while of not being accessed the drive goes quiet and I assume goes to sleep.

The problem is when I try to access the drive again it can take a couple of minutes to wake up/be usable again (it remains quiet then after a while starts to spin up).

Any idea what the problem could be? I understand that the drive can go to sleep to save power etc but I did not expect it to take so long to wake up again!

Thanks in advance.

 

[chscag]

Check with G-Technology to see if there is a firmware update available for the drive.

 

[JaseUK]

Check with G-Technology to see if there is a firmware update available for the drive.

I had a look on their website and nothing for my drive, I'll email them... didn't even think of a firmware update.

 

[JaseUK]

I had a reply from them and unfortunately it is the way the drive is made ie having 4 drives in a raid, they say they no longer make drives like this and the new ones don't have the problem

 

[chscag]

Guess you'll have to live with it. I would have thought though that they would offer you a generous trade in for one of their new drive arrays. Perhaps you can get back to them and ask about that since they admit the drive is made that way.

 

[JaseUK]

Good point, it was pretty annoying that they just admit it was a bad design

 

[airlied]

I have an External G-Technology G-Drive Pro connected to my iMac 5K but I have an issue that I would like to solve.

Basically after a while of not being accessed the drive goes quiet and I assume goes to sleep.

The problem is when I try to access the drive again it can take a couple of minutes to wake up/be usable again (it remains quiet then after a while starts to spin up).

Any idea what the problem could be? I understand that the drive can go to sleep to save power etc but I did not expect it to take so long to wake up again!

Thanks in advance.

actually I may have a solution for you. but it will cost you few bucks. Download an app called amphetamine in mac app store. It keeps your mac awake, however it also has a function which allow you to force certain HDD awake all the time. Put the hdd into the list and the hdd will never go to sleep.