I have a MacBook Pro running Tiger and my wife has a MacBook running Leopard. Easy one first. We were trying to get an external HD to run on either computer and it came with a driver CD that is one of the new mini ones. It is stuck. How can I get it out without dismantling the computer. 2nd. I used Handbrake to try to copy some DVD's to the external HD and to make extra copies of the DVD's. Again, neither computer will recongize the HD and one of the DVD's I am trying to copy is nothing but PowerPoint presentations that are PC based. I am running Parallels and MS Office 2004 for Mac. Is there a way to have the DVD files places into Parallels to run and to use the PowerPoint application that is the Mac area. I have read help files, NO Help, I have the book Switching to Mac - nothing in there about doing a backup of the files. Yes I tried to drag and drop files but they won't. I am a neophyte when it comes to computers, I don't understand computer language or someone telling me to build a boot disk so the fetlzer valve will work. I am a plug and play type and I switched to Mac because I thought this would be much easier but I don't think it is. Most of the work I am trying to do requires me to go back to PC programs. I thought I was frustrated with MS stuff but am rapidly beginning to hate Mac's.