I have been an iPhone user since the beginning. And I've never skipped a year. I have always upgraded my phone each year a new model comes out. And when I setup my new phone, I have always used my backup, carrying everything forward. So I basically have every text I've ever sent/received. With my iPhone 6 Plus, I had some trouble with the lightning port. Sometimes my phone would charge when I plugged it in, sometimes not and it wasn't the cord. Apple took a look at the phone at the store and replaced it. But before doing so, they ran diagnostics and saw that parts of my operating system were crashing. It was suggested that something might be corrupt in my backup causing some instability on my phone. I had been experiencing some quirky behavior, in addition to the problem with the jack, so if the issues returned on the new phone, it would indicate a problem with the backup. It looks like there is a problem with the backup since my iPhone is still acting quirky. So to fix this, I have to start over from scratch. For most things, this is not a problem. All my music, photos, apps, contacts, will be safe since they are saved elsewhere and can be restored on the phone. It's mainly the content in my Messages app (the messages, the photos, vids, etc) that I will lose. I'm not thrilled with the idea of clearing it all out, but I've reached the point with my phone where I think it's probably not performing as well as it could. Of course I could go thru this trouble just to see if it improves and return to using my backup if I don't see an improvement. But I'm thinking, what if it does improve? Is there any way I can save the text messages and content in my Messages app someplace on my laptop such that I could view it and search for stuff, etc? I have tried PhoneView once, but it was not compatible with my version of iOS, so it didn't work very well. Any other options? Or am I being too much of a pack rat and I should just delete them all? Also, what about the iMessage server? How much of my history is on the server? How much might return to my phone just by starting over? I can see my texts on my iPad for example.