melancholy

Cancelled
Original poster
Aug 25, 2016
1,203
1,464
So I got another iPhone X, so I can give away my original iPhone X, however this new model has an extreme blue shift, it’s so bad. It’s like icy blue off axis with True Tone enabled. With True Tone disabled it’s so cold in color in contrast to my other iPhone X. My original iPhone X has pretty much no color shift whatsoever. When my original iPhone X goes off axis, it just looks like True Tone disappears and I just see it’s true color. For how icy blue the display is on the new device, can I get this exchanged?
 
Last edited:

KrisLord

macrumors 68000
Sep 12, 2008
1,594
1,214
Northumberland, UK
Is truetone on one and not the other?

Depending on where you bought, you should be able to return without issue. If doing it in person I’d take both and try for a no questions asked return before mentioning the screen.
 

powerocool

macrumors 6502
Jun 5, 2007
428
352
So I got another iPhone X to give away my other iPhone X, however this model has an extreme blue shift, it’s so bad. It’s like icy blue. My original iPhone X has pretty much no color shift whatsoever. For how icy blue the display is, can I get this exchanged?

I had that before. I know what you mean. Looks like a Pixel 2 XL screen.
 

melancholy

Cancelled
Original poster
Aug 25, 2016
1,203
1,464
Is truetone on one and not the other?

Depending on where you bought, you should be able to return without issue. If doing it in person I’d take both and try for a no questions asked return before mentioning the screen.

They were both on. After turning it off, it’s even more blue than my original device.
[doublepost=1512681809][/doublepost]
I had that before. I know what you mean. Looks like a Pixel 2 XL screen.

Yeah, did you get it exchanged?
 

melancholy

Cancelled
Original poster
Aug 25, 2016
1,203
1,464
I did, and got a white box and the new one was good.

Oh, did you get a replacement model? Or like a brand new device with a new box?

Update: I just left the Apple Store, they exchanged the devices! They took everything back and gave me an unopened box and luckily it doesn’t have the blue tint. Thank god.
 
  • Like
Reactions: powerocool
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.