iPhone X Eye-strain while using iPhone X

Discussion in 'iPhone' started by Kitkad, Nov 6, 2017.

?

Are you experiencing this issue?

  1. Yes

    42.9%
  2. No

    57.1%
  1. newellj, Jan 6, 2018
    Last edited: Jan 6, 2018

    newellj macrumors 603

    Joined:
    Oct 15, 2014
    Location:
    Boston, MA, US
    #751
    Very interesting and worth reading - thank you.
     
  2. Gathomblipoob macrumors 601

    Gathomblipoob

    Joined:
    Mar 18, 2009
    #752
    If you need to ask how to reproduce the flickering while scrolling, then you don't notice it and shouldn't worry about it. :D
     
  3. windywalks macrumors 6502

    Joined:
    Mar 12, 2004
    #753
    Exactly!
    I wouldn’t even know how to begin to explain this. Just as I recently tried to demonstrate how my friends LED headlights have a slight flicker to them when looked at from a certain angle.
    This is a phenomenon that isn’t visible to all individuals, otherwise OLED screens would have an extremely limited audience.
     
  4. sd13 macrumors regular

    Joined:
    Jun 16, 2009
    #754
    I am getting heavy eye strain and headaches with my iPhone X. Not sure if it’s the oled though because I have an LG Oled tv and I used a galaxy phone for a while and neither bothered me.
     
  5. newellj, Jan 7, 2018
    Last edited: Jan 10, 2018

    newellj macrumors 603

    Joined:
    Oct 15, 2014
    Location:
    Boston, MA, US
  6. SlimFit macrumors newbie

    SlimFit

    Joined:
    Sep 29, 2016
    #756
    I'm trying the x again and giving it a week. So far I still feel some strain but it's not as bad as before.
     
  7. Tijdelijk macrumors regular

    Joined:
    Jul 8, 2017
    #757
    It's only a phone.
    Why trying and still feel some strain.

    Buy the iPhone 8 instead if you are sensitive to the PWM dimming.

    Also there is no rearview mirror(notch) present in the iPhone 8 (plus) ;) ;)
     
  8. TDDM macrumors regular

    TDDM

    Joined:
    Nov 25, 2017
    #758
    Have you seen the bezels on the iPhone 8+?

    Kidding. Seriously though, the 8+ is a fantastic phone. I'm considering switching to it instead of my old Galaxy s8.
     
  9. Tijdelijk, Jan 7, 2018
    Last edited: Jan 8, 2018

    Tijdelijk macrumors regular

    Joined:
    Jul 8, 2017
    #759
    Yes I know the bezels.
    However within 1 day I was fine with it.
    Also I use the phone for displaying photo and video content. And 16:9 is better (bigger) for that purpose and sometimes the notch is bothering me. Especially in landscape mode.
     
  10. cyb3rdud3 macrumors 65816

    Joined:
    Jun 22, 2014
    Location:
    UK
    #760
    Who is this “we” who run TVs at full brightness? My LG OLED is at 50, no way I’d run it at 100. The picture would look rubbish.
     
  11. dan98 macrumors member

    Joined:
    Oct 29, 2013
    #761
    Can you clarify what you mean by 'a different kettle of fish'? I've had terrible problems with certain LED TVs.
    And running at full brightness on most displays is insanely too bright for my viewing conditions.
    A quick test in my local Media Markt showed that more than half the smaller TVs on display were using PWM, in some cases even when adjusted to full brightness.
     
  12. newellj macrumors 603

    Joined:
    Oct 15, 2014
    Location:
    Boston, MA, US
    #762
    After doing some more reading on TVs (and computer monitors), I need to completely withdraw my comment above. TVs have a huge number of variables and computer displays even more.
     
  13. karinatwork macrumors regular

    karinatwork

    Joined:
    Mar 2, 2009
    Location:
    British Columbia, Canada
    #763
    I exchanged my iPhone X for an iPhone 8 and I am SO much happier now. I posted a YouTube video about why I returned it (it's quite long and rambling, but I did record the screen flicker at 2:30 if you want to see that).
    For such an expensive device, I was just not ready to gamble on possibly being able to get used to it. The headache pain was pretty bad. I just didn't see the point.
     
  14. noobinator macrumors 603

    noobinator

    Joined:
    Jun 19, 2009
    Location:
    Pasadena, CA
    #764
    Nice video! And good job showing the issue in slow motion at various lighting levels. Really shows what the issue is.
     
  15. vannix macrumors member

    Joined:
    Aug 11, 2010
    #765
    Any news from Apple guys? The engineers seemed really caring, but...
     
  16. TDDM macrumors regular

    TDDM

    Joined:
    Nov 25, 2017
    #766
    Glad to hear the 8+ is working out better for you. Would you recommend it as a good replacement for the X?
     
  17. vannix macrumors member

    Joined:
    Aug 11, 2010
    #767
    I’ve got an 8+ in exchange too and I can only recommend it.

    The speed and performance is the same, it is super fast and the Touch ID is blazing fast!
    The screen is easy on the eyes, super detailed and easily the best LCD panel on the market, and True Tone is working flawlessly as opposed the X.
    The stereo speakers are better too.

    The only things I’m missing:
    -The tele lens on the X was really great... stabilized and better low light performance.
    -the size, the X is just perfect, I was coming from an iPhone 6 and this plus is really hard on my wrists, a little bit on the heavy side too
    -I loved the taller power button and touch to wake
     
  18. MICHAELSD macrumors 68040

    MICHAELSD

    Joined:
    Jul 13, 2008
    Location:
    NJ
    #768
    Apple really dropped the ball by telling me I’d be relayed daily updates from their engineering team then never getting back to me. I think posting about my support case here may have been the reason they dropped contact about it even though I asked twice if I could share publicly that I was working with them on this issue.

    Fortunately for me I found that I can keep the brightness above 50% and the flicker doesn’t really cause sensitivity. The OLED display does pop more with the brightness up so the only trade off is using my phone in the dark so I just try to limit using it when there’s sufficient lighting which isn’t difficult. It’s the 240Hz flicker present from 0-49% brightness that causes me issues, 60Hz which the display uses from 500-100% is fine.

    All my eye twitching issues went away though I try to avoid using the display at under 50% brightness so I’m curious if it would come back if I used it a lower brightness. The issues I had when I started using iPhone X were downright painful which makes me concerned if my eyes did adjust and if there are any long-term health ramifications of that adjustment.
    --- Post Merged, Jan 13, 2018 ---
    I can ever so slightly notice the flickering while doing things like scrolling so I’d still very much appreciate an option that disables it.
     
  19. Faste macrumors newbie

    Joined:
    Dec 3, 2017
    #769
    After over a month, I finally gave up. Gave the iPhone X to my wife and ordered an 8. Pray the rumors of the standard LCD 6.1” iPhone X is true.
     
  20. TDDM macrumors regular

    TDDM

    Joined:
    Nov 25, 2017
    #770
    Same here, actually. I remember it felt like sharp pain above my eyebrows and lead to pretty bad headaches. I've gotten pretty used to it now and aren't having any of the old issues. Some slight strain if I use the thing for 40-60 mins+ at once, but nothing like it was.

    I was also wondering if there would be any long term ramifications, but if our eyes have adjusted, doesn't that mean it's okay to use it?
     
  21. Tijdelijk, Jan 14, 2018
    Last edited: Jan 14, 2018

    Tijdelijk macrumors regular

    Joined:
    Jul 8, 2017
    #771
    Is it really worth all the issues?
    It's a phone (with an ugly notch especially in landscape mode and the round corners of the screen reminded me about the old TV sets )

    Buy the iPhone 8 or 8 plus with a flickering free best in the world LCD.

    The bigger bezels are not an issue for you health and it's notch free with a superb finger print.

    Just my thoughts
     
  22. TDDM macrumors regular

    TDDM

    Joined:
    Nov 25, 2017
    #772
    If I was still having the eye strain and headaches like I was before, then I absolutely would switch. But if I'm not having any strain, I'm assuming it's okay to keep using. Plus, some of us don't mind the notch :p
     
  23. MICHAELSD, Jan 14, 2018
    Last edited: Jan 14, 2018

    MICHAELSD macrumors 68040

    MICHAELSD

    Joined:
    Jul 13, 2008
    Location:
    NJ
    #773
    Can anybody else notice the flickering? If I focus on the display it’s actually slightly noticeable, especially with motion (scrolling, even the keys on the keyboard). I’d be more than happy to wait till September to see if Apple gets rid of the PWM on the next generation, but I’m not really sure I want to switch to an 8 Plus.

    It’s frustrating not being able to really enjoy iPhone X, especially since I spend hours a day on my iPhone — it’s my main computer, by choice.
    --- Post Merged, Jan 14, 2018 ---
    I’ve been mostly fine lately but I’m starting to notice eye strain creeping back. I think a lot of people don’t realize it’s from iPhone X until they hear other people talking about it since I’ve noticed i.e. when I watch an iPhone X vs iPhone 8 Plus YouTube video and the uploader mentions eye strain briefly, then there will be a bunch of comments of people commenting about eye strain.

    I’d rather have my iPhone X than an iPhone 8 Plus so I’m still struggling with what to do. But I will say that I enoyed my 7 Plus more than my X, and I’m sure the eye strain is a main factor of that. The iPhone 8 design already feels archaic.
     
  24. TDDM macrumors regular

    TDDM

    Joined:
    Nov 25, 2017
    #774
    Do you actually see the flicker when you scroll? It's supposed to be invisible to the eye unless slowed down, that's strange that it's visible.

    I'm in the same position as you though. I have slight strain sometimes, but not. nearly as bad as it was. I think I'm gonna keep the X for a while and see if it goes away completely, otherwise I'll switch. No reason to not keep it at this point, my return window ended weeks ago :p

    Also, has anyone been able to try Iris? The creator claims it can erase PWM, so it might be worth a shot. I don't have a PWM monitor, so I can't test it. If it does work, maybe we could all feedback it to Apple?


    https://iristech.co/
     
  25. Faste macrumors newbie

    Joined:
    Dec 3, 2017
    #775
    I am just wondering if different units have different effects. I was at Best Buy the other day and was playing with the display model and it did not effect me. The second I use what was my old iPhone X (gave it to the wife) I feel it. Maybe different build dates have different screens? Would explain why the people on this thread who bought the phone again at a later time didn’t have a problem...
     

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