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EyeTV 2 (Hybrid) crashes on install on almost new iMac

A

ahoegh

macrumors newbie
Original poster
Sep 23, 2007
28
0
So I have an almost new iMac - almost two weeks old. I have some different software on it, among these applications are for example Photoshop and Dreamweaver. Anyway, I've just bought EyeTV Hybrid which includes the EyeTV 2 software.

It cannot install! I move the package file from the CD to my application folder, as I am asked to, but it close itself when I try to open it. Very wierd. I've plugged everything in. I've tried changing USB connection, going around my USB hub and so on. I even downloaded the 2.5 update for EyeTV, but then I get an error instead of that it just close itself after two seconds. By the way, when I say that EyeTV close itself, I mean before I even get a chance to see the application running.

Here is the error code that I am getting.

Any suggestions? I've written this to the Elgato support.


Error message

Date/Time: 2007-10-16 20:30:36.126 +0200
OS Version: 10.4.10 (Build 8R4031)
Report Version: 4

Command: EyeTV
Path: /Applications/EyeTV.app/Contents/MacOS/EyeTV
Parent: WindowServer [59]

Version: 2.5 (2.5)
Build Version: 3018
Project Name: EyeTV
Source Version: 3018

PID: 226
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0xf0000020

Thread 0 Crashed:
0 libobjc.A.dylib 0x90a594c0 objc_msgSend + 16
1 com.apple.CoreFoundation 0x9082084e __CFDictionaryFindBuckets1b + 173
2 com.apple.CoreFoundation 0x90820786 CFDictionaryGetValue + 201
3 com.apple.CoreFoundation 0x9086bd33 CFPreferencesAppSynchronize + 62
4 ....speech.synthesis.framework 0x918e5203 ReadDefaultVoiceInfoFromPrefs(VoiceSpec*, long*) + 31
5 ....speech.synthesis.framework 0x918e516a UpdateDefaultVoiceInfoInGlobals() + 52
6 ....speech.synthesis.framework 0x918e3d4c NewSpeechChannel + 96
7 com.elgato.eyetv 0x0045ff24 USpeech::Initialize() + 64
8 com.elgato.eyetv 0x0001486e CEyeTVApp::CEyeTVApp[in-charge]() + 2222
9 com.elgato.eyetv 0x0001531f main + 179
10 com.elgato.eyetv 0x00002816 _start + 216
11 com.elgato.eyetv 0x0000273d start + 41

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xf0000000 ebx: 0x90816b89 ecx: 0x90a66934 edx: 0x00000000
edi: 0x05a002a4 esi: 0x90a594b0 ebp: 0xbffff748 esp: 0xbffff708
ss: 0x0000001f efl: 0x00210202 eip: 0x90a594c0 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037

Binary Images Description:
0x1000 - 0x872fff com.elgato.eyetv 2.5 /Applications/EyeTV.app/Contents/MacOS/EyeTV
0xf18000 - 0xf1cfff com.elgato.framework.hdhomerun 1.0 /Applications/EyeTV.app/Contents/Frameworks/hdhomerun.framework/Versions/A/hdhomerun
0x1808000 - 0x186ffff com.elgato.RTP_DBG ??? (1.0) /Applications/EyeTV.app/Contents/Frameworks/RTP.framework/Versions/A/RTP
0x1a54000 - 0x1ac1fff com.DivXInc.DivXDecoder 6.6.0 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x1af7000 - 0x1afafff com.divx.divxtoolkit 1.0 /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit
0x1c05000 - 0x1ca2fff com.apple.QuickTimeImporters.component 7.2 /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTimeImporters
0x60e7000 - 0x61cffff com.DivXInc.DivXCodec 6.6.0 /Library/QuickTime/DivX Encoder.component/Contents/MacOS/DivX Encoder
0x8fe00000 - 0x8fe4afff dyld 46.12 /usr/lib/dyld
0x90000000 - 0x90171fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901c1000 - 0x901c3fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x901c5000 - 0x90202fff com.apple.CoreText 1.1.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x90229000 - 0x902fffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x9031f000 - 0x90774fff com.apple.CoreGraphics 1.258.77 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9080b000 - 0x908d3fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90911000 - 0x90911fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90913000 - 0x90a07fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a57000 - 0x90ad6fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aff000 - 0x90b63fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x90bd2000 - 0x90bd9fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x90bde000 - 0x90c51fff com.apple.framework.IOKit 1.4.8 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90c66000 - 0x90c78fff libauto.dylib /usr/lib/libauto.dylib
0x90c7e000 - 0x90f24fff com.apple.CoreServices.CarbonCore 682.26 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90f67000 - 0x90fcffff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x91008000 - 0x91047fff com.apple.CFNetwork 129.21 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x9105a000 - 0x9106afff com.apple.WebServices 1.1.3 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
0x91075000 - 0x910f4fff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x9112e000 - 0x9114cfff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x91158000 - 0x91166fff libz.1.dylib /usr/lib/libz.1.dylib
0x91169000 - 0x91308fff com.apple.security 4.5.2 (29774) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x91406000 - 0x9140efff com.apple.DiskArbitration 2.1.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x91415000 - 0x9141cfff libbsm.dylib /usr/lib/libbsm.dylib
0x91420000 - 0x91446fff com.apple.SystemConfiguration 1.8.6 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x91458000 - 0x914cefff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9151f000 - 0x9151ffff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x91521000 - 0x9154dfff com.apple.AE 314 (313) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x91560000 - 0x91634fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x9166f000 - 0x916e2fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x91710000 - 0x917b9fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x917df000 - 0x9182afff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x91849000 - 0x9185ffff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x9186b000 - 0x91886fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
0x91891000 - 0x918cefff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x918e2000 - 0x918eefff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x918f5000 - 0x91935fff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x91948000 - 0x919fafff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91a40000 - 0x91a56fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91a5b000 - 0x91a79fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91a7e000 - 0x91addfff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91aef000 - 0x91af3fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91af5000 - 0x91b7bfff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91b7f000 - 0x91bbcfff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91bc2000 - 0x91bdcfff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91be1000 - 0x91be3fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91be5000 - 0x91cc3fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91ce0000 - 0x91ce0fff com.apple.Accelerate 1.3.1 (Accelerate 1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91ce2000 - 0x91d70fff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x91d77000 - 0x91d77fff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x91d79000 - 0x91dd2fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x91ddb000 - 0x91dfffff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x91e07000 - 0x92210fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x9224a000 - 0x925fefff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x9262b000 - 0x92718fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x9271a000 - 0x92797fff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x927d8000 - 0x92a08fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92b22000 - 0x92b3dfff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92b49000 - 0x92ba1fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92bb5000 - 0x92bb5fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92bb7000 - 0x92bc7fff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x92bd6000 - 0x92bdefff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x92be4000 - 0x92beafff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x92bf0000 - 0x92c81fff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x92c95000 - 0x92c99fff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x92c9c000 - 0x92cbafff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x92ccc000 - 0x92cd2fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x92cd8000 - 0x92d3bfff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x92d62000 - 0x92da3fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x92dca000 - 0x92dd8fff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x92ddf000 - 0x92de4fff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x92de9000 - 0x930defff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x931e4000 - 0x931f0fff com.apple.opengl 1.5.1 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x931f5000 - 0x93210fff com.apple.DirectoryService.Framework 3.3 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x93260000 - 0x93260fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93262000 - 0x93918fff com.apple.AppKit 6.4.9 (824.44) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x93c99000 - 0x93d14fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x93d4d000 - 0x93e07fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93e4a000 - 0x93e4afff com.apple.audio.units.AudioUnit 1.4.3 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93e4c000 - 0x9400dfff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94053000 - 0x94094fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9409c000 - 0x940dffff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x940e3000 - 0x940f9fff com.apple.CoreVideo 1.4.1 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94108000 - 0x945c4fff libGLProgrammability.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
0x94859000 - 0x94864fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x948d0000 - 0x94bd9fff com.apple.QuickTime 7.2.0 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94d5c000 - 0x94ea2fff com.apple.AddressBook.framework 4.0.5 (487) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94f2e000 - 0x94f3dfff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x94f44000 - 0x94f6dfff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94f73000 - 0x94f82fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94f86000 - 0x94fabfff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94fb7000 - 0x94fd4fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x952d5000 - 0x952f9fff libcurl.dylib /usr/lib/libcurl.dylib
0x95300000 - 0x95393fff com.apple.WebKit 419.3 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x953ed000 - 0x9546dfff com.apple.JavaScriptCore 418.6.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x954a6000 - 0x95785fff com.apple.WebCore 418.23 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x95904000 - 0x95927fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95c3f000 - 0x95c77fff com.apple.PDFKit 1.0.4 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit
0x96ba0000 - 0x96ba0fff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9711a000 - 0x9711ffff com.apple.agl 2.6.2 (AGL-2.6.2) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x97b0e000 - 0x97be5fff com.apple.QuartzComposer 1.2.6 (32.25) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
0x97c6e000 - 0x97c6efff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x98445000 - 0x992a9fff com.apple.QuickTimeComponents.component 7.2 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents
0x9a558000 - 0x9a55ffff com.apple.FWAUserLib 2.2.0 (2.2.0fc6) /System/Library/Frameworks/FWAUserLib.framework/Versions/A/FWAUserLib

Model: iMac7,1, BootROM IM71.007A.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 3 GB
Graphics: ATI Radeon HD 2600 Pro, ATI,RadeonHD2600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (4.150.19.0)
Bluetooth: Version 1.9.1f18, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD3200AAJS-40RYA0, 298.09 GB
Parallel ATA Device: OPTIARC DVD RW AD-5630A, 139.69 MB
USB Device: Built-in iSight, Apple Inc., Up to 480 Mb/sec, 500 mA
USB Device: WinTV HVR-900, Up to 480 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 1.5 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
 
Issue solved. I removed DivX and XVid drivers along with some other tools (MacJanitor and alike). I suspect the drivers to be the problem though. I'll install them again when i've tested EyeTV tonight. Then we will see what happens.
 
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