EyeTV 2 (Hybrid) crashes on install on almost new iMac

Discussion in 'Mac Accessories' started by ahoegh, Oct 16, 2007.

  1. ahoegh macrumors newbie

    Joined:
    Sep 23, 2007
    #1
    So I have an almost new iMac - almost two weeks old. I have some different software on it, among these applications are for example Photoshop and Dreamweaver. Anyway, I've just bought EyeTV Hybrid which includes the EyeTV 2 software.

    It cannot install! I move the package file from the CD to my application folder, as I am asked to, but it close itself when I try to open it. Very wierd. I've plugged everything in. I've tried changing USB connection, going around my USB hub and so on. I even downloaded the 2.5 update for EyeTV, but then I get an error instead of that it just close itself after two seconds. By the way, when I say that EyeTV close itself, I mean before I even get a chance to see the application running.

    Here is the error code that I am getting.

    Any suggestions? I've written this to the Elgato support.


    Error message

    Date/Time: 2007-10-16 20:30:36.126 +0200
    OS Version: 10.4.10 (Build 8R4031)
    Report Version: 4

    Command: EyeTV
    Path: /Applications/EyeTV.app/Contents/MacOS/EyeTV
    Parent: WindowServer [59]

    Version: 2.5 (2.5)
    Build Version: 3018
    Project Name: EyeTV
    Source Version: 3018

    PID: 226
    Thread: 0

    Exception: EXC_BAD_ACCESS (0x0001)
    Codes: KERN_INVALID_ADDRESS (0x0001) at 0xf0000020

    Thread 0 Crashed:
    0 libobjc.A.dylib 0x90a594c0 objc_msgSend + 16
    1 com.apple.CoreFoundation 0x9082084e __CFDictionaryFindBuckets1b + 173
    2 com.apple.CoreFoundation 0x90820786 CFDictionaryGetValue + 201
    3 com.apple.CoreFoundation 0x9086bd33 CFPreferencesAppSynchronize + 62
    4 ....speech.synthesis.framework 0x918e5203 ReadDefaultVoiceInfoFromPrefs(VoiceSpec*, long*) + 31
    5 ....speech.synthesis.framework 0x918e516a UpdateDefaultVoiceInfoInGlobals() + 52
    6 ....speech.synthesis.framework 0x918e3d4c NewSpeechChannel + 96
    7 com.elgato.eyetv 0x0045ff24 USpeech::Initialize() + 64
    8 com.elgato.eyetv 0x0001486e CEyeTVApp::CEyeTVApp[in-charge]() + 2222
    9 com.elgato.eyetv 0x0001531f main + 179
    10 com.elgato.eyetv 0x00002816 _start + 216
    11 com.elgato.eyetv 0x0000273d start + 41

    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0xf0000000 ebx: 0x90816b89 ecx: 0x90a66934 edx: 0x00000000
    edi: 0x05a002a4 esi: 0x90a594b0 ebp: 0xbffff748 esp: 0xbffff708
    ss: 0x0000001f efl: 0x00210202 eip: 0x90a594c0 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037

    Binary Images Description:
    0x1000 - 0x872fff com.elgato.eyetv 2.5 /Applications/EyeTV.app/Contents/MacOS/EyeTV
    0xf18000 - 0xf1cfff com.elgato.framework.hdhomerun 1.0 /Applications/EyeTV.app/Contents/Frameworks/hdhomerun.framework/Versions/A/hdhomerun
    0x1808000 - 0x186ffff com.elgato.RTP_DBG ??? (1.0) /Applications/EyeTV.app/Contents/Frameworks/RTP.framework/Versions/A/RTP
    0x1a54000 - 0x1ac1fff com.DivXInc.DivXDecoder 6.6.0 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
    0x1af7000 - 0x1afafff com.divx.divxtoolkit 1.0 /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit
    0x1c05000 - 0x1ca2fff com.apple.QuickTimeImporters.component 7.2 /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTimeImporters
    0x60e7000 - 0x61cffff com.DivXInc.DivXCodec 6.6.0 /Library/QuickTime/DivX Encoder.component/Contents/MacOS/DivX Encoder
    0x8fe00000 - 0x8fe4afff dyld 46.12 /usr/lib/dyld
    0x90000000 - 0x90171fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
    0x901c1000 - 0x901c3fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
    0x901c5000 - 0x90202fff com.apple.CoreText 1.1.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
    0x90229000 - 0x902fffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
    0x9031f000 - 0x90774fff com.apple.CoreGraphics 1.258.77 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    0x9080b000 - 0x908d3fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x90911000 - 0x90911fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x90913000 - 0x90a07fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
    0x90a57000 - 0x90ad6fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
    0x90aff000 - 0x90b63fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
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    0x90c7e000 - 0x90f24fff com.apple.CoreServices.CarbonCore 682.26 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
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    0x91458000 - 0x914cefff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x9151f000 - 0x9151ffff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x91521000 - 0x9154dfff com.apple.AE 314 (313) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
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    0x9166f000 - 0x916e2fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
    0x91710000 - 0x917b9fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
    0x917df000 - 0x9182afff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
    0x91849000 - 0x9185ffff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
    0x9186b000 - 0x91886fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
    0x91891000 - 0x918cefff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
    0x918e2000 - 0x918eefff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x918f5000 - 0x91935fff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
    0x91948000 - 0x919fafff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
    0x91a40000 - 0x91a56fff libcups.2.dylib /usr/lib/libcups.2.dylib
    0x91a5b000 - 0x91a79fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x91a7e000 - 0x91addfff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x91aef000 - 0x91af3fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x91af5000 - 0x91b7bfff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
    0x91b7f000 - 0x91bbcfff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
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    0x91ce2000 - 0x91d70fff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
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    0x91d79000 - 0x91dd2fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
    0x91ddb000 - 0x91dfffff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
    0x91e07000 - 0x92210fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
    0x9224a000 - 0x925fefff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
    0x9262b000 - 0x92718fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
    0x9271a000 - 0x92797fff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
    0x927d8000 - 0x92a08fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x92b22000 - 0x92b3dfff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
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    0x92bb7000 - 0x92bc7fff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
    0x92bd6000 - 0x92bdefff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
    0x92be4000 - 0x92beafff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
    0x92bf0000 - 0x92c81fff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
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    0x92ccc000 - 0x92cd2fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
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    0x92dca000 - 0x92dd8fff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
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    0x92de9000 - 0x930defff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
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    0x94108000 - 0x945c4fff libGLProgrammability.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
    0x94859000 - 0x94864fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x948d0000 - 0x94bd9fff com.apple.QuickTime 7.2.0 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x94d5c000 - 0x94ea2fff com.apple.AddressBook.framework 4.0.5 (487) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
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    0x94f73000 - 0x94f82fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
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    0x94fb7000 - 0x94fd4fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
    0x952d5000 - 0x952f9fff libcurl.dylib /usr/lib/libcurl.dylib
    0x95300000 - 0x95393fff com.apple.WebKit 419.3 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x953ed000 - 0x9546dfff com.apple.JavaScriptCore 418.6.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
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    Model: iMac7,1, BootROM IM71.007A.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 3 GB
    Graphics: ATI Radeon HD 2600 Pro, ATI,RadeonHD2600, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
    Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (4.150.19.0)
    Bluetooth: Version 1.9.1f18, 2 service, 1 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: WDC WD3200AAJS-40RYA0, 298.09 GB
    Parallel ATA Device: OPTIARC DVD RW AD-5630A, 139.69 MB
    USB Device: Built-in iSight, Apple Inc., Up to 480 Mb/sec, 500 mA
    USB Device: WinTV HVR-900, Up to 480 Mb/sec, 500 mA
    USB Device: IR Receiver, Apple Computer, Inc., Up to 1.5 Mb/sec, 500 mA
    USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
     
  2. ahoegh thread starter macrumors newbie

    Joined:
    Sep 23, 2007
    #2
    Issue solved. I removed DivX and XVid drivers along with some other tools (MacJanitor and alike). I suspect the drivers to be the problem though. I'll install them again when i've tested EyeTV tonight. Then we will see what happens.
     
  3. Peace macrumors P6

    Peace

    Joined:
    Apr 1, 2005
    Location:
    Space--The ONLY Frontier
    #3
    You might try plugging it directly to a USB port on the Mac instead of a hub too.
     

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