EyeTV still freezes and won't quit, even after 2.4 update.

Discussion in 'Mac Apps and Mac App Store' started by Attonine, Apr 23, 2007.

  1. Attonine macrumors 6502a

    Feb 15, 2006
    Kent. UK
    The recent update of Eye TV still hasn't fixed the bug where the application will suddently freeze, (sometimes only the sound, sometimes only the picture, and often both) and refuse to quit, even force quiting just leaves the icon in the dock with the little black arrow under it saying it's still open. The only solution is to log off and back on again in order to be able to relaunch the application. In fact, the update has made this issue much more frequent on my system.

    I have searched Macrumors but haven't found any references to this bug. I know it's fairly common as I have found it mentioned in several other forums. I am very disappointed that El Gato hasn't managed to fix this bug with this update. I have sent a "ticket" on their support site, and am awaiting a response from them.
  2. BornAgainMac macrumors 603


    Feb 4, 2004
    Florida Resident
    Mine is fine. Try creating another user account on your Mac and try it. I could just be a file permissions or corruption problem.
  3. apfel macrumors newbie

    Apr 20, 2007
    I had the same problem after the update. I deinstalled the update and use the old version (I believe it is 2.2) which works a lot better for me. I agree with you that elgato should try to sort out their problems.
  4. markfc macrumors 6502a


    Sep 18, 2006
    Prestatyn, Wales, UK
  5. Grasbak macrumors 6502

    Jan 17, 2006
    1. Have you tried trashing the preferences files? I think there are 3 - one of them means you have to setup the channels again.

    2. Are you always connected to the internet? I was offline for a while in Jan and because I had the tv guide set to update automatically it froze the application and I had to force quit and log out/in to start over. I think the problem was that the mac thought it was connect to the internet as it was connected to the router - problem was, the router wasnt connect to the internet.
  6. Super Macho Man macrumors 6502a

    Super Macho Man

    Jul 24, 2006
    Hollywood, CA
    Also, if your EyeTV unit is firewire, try using it without any other devices in the firewire chain.

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