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Face ID no longer working!
- Thread starter Bassman1
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Do you still have the problem? Face ID stopped working for me on an iPhone X a month or so ago. Nothing I do can bring it back. The camera is fine. Apple customer service says to buy a new phone...
A third party app (especially one that isn't an iOS one) won't really be able to do something like that in iOS.
An iPhone X doesn't have a fingerprint reader, and I can't imagine that any 3rd party app could unlock the phone...
I have an XS and my FaceID just stopped working. I rebooted the phone. That did not help. I updated to iOS 13.6.1, and that did not help. I tried to reset FaceID and that did not work. While trying to reset FaceID, the on-screen instructions kept saying lower iPhone, then raise iPhone, and then the process would just time out and say FaceID is not available.
I once faced the same issue a couple of months back, and seeing all your responses, I do feel that I am fortunate to have resolved the issue. For me, a hard reset and software update did the trick. This problem might also arise in case of situations where the iPhone has not been unlocked for 2 days or more. Did you check for any voice activate lock commands that have forced the device to lock? This is all I know of and am pleased to share my thoughts here! Cheers guys!
I had considered a hard reset and probably should have tried that. Yet, after FaceID stopped working, the far right side of the screen close to the edge has become non-responsive to touch. For example, in portrait mode, I cannot tap on the letter “l” and the backspace takes a few taps before it does anything. Any apps with buttons in this zone are not responsive.
On my 11 Pro, just had a scare like this. Previously had Face ID stop working on XS and had a warranty replacement, but this time on the 11 Pro it stopped working all of a sudden a day or two after update to iOS 14 with "Face ID not available" error. Apple Support had me turn on/off the phone and reset Face ID which seemed to solve the problem.
But what was really frightening is I noticed something that looked like condensation in the front facing camera lens. How does this happen? Does it indicate water has gotten inside, or is it just a big temperature change?
But what was really frightening is I noticed something that looked like condensation in the front facing camera lens. How does this happen? Does it indicate water has gotten inside, or is it just a big temperature change?