Face ID with mask on on iOS 15.4 never works for me (iPhone 12)

[chad.petree]

In the beginning I thought I had forgotten to put a mask on when my iPhone (after the iOS 15.4 update) asked to rescan my face again in order to be able to use Face ID with a mask on, I deleted Face ID and set it again and trying scanning my face with a mask on, but it tells me to keep my face free of stuff, fine, I did the setup but it literally hasn't worked for me more than once, maybe it doesn't work with ffp2 masks?

I see a lot of people saying it works fine for them :/ how is It for you?

 

[StumpyBloke]

iPhone 12 with iOS 15.4 is compatible with Face ID and masks according to Apple‘s website. Obviously that doesn’t explain why you are having problems, but just wanted to confirm for you that you do have the right set up.

Use Face ID while wearing a mask with iPhone 12 and later - Apple Support

With iOS 15.4 or later, you can use Face ID with a mask to unlock your iPhone while wearing a mask.

support.apple.com

 

[Taz Mangus]

In the beginning I thought I had forgotten to put a mask on when my iPhone (after the iOS 15.4 update) asked to rescan my face again in order to be able to use Face ID with a mask on, I deleted Face ID and set it again and trying scanning my face with a mask on, but it tells me to keep my face free of stuff, fine, I did the setup but it literally hasn't worked for me more than once, maybe it doesn't work with ffp2 masks?

I see a lot of people saying it works fine for them :/ how is It for you?

Scan your face without wearing the mask. After the scan has completed, test it wearing your mask.

 

[CTHarrryH]

Works great for my on my iphone 13.

 

[dizmonk]

Works great for my on my iphone 13.

The trick I've found is to "look down" (at least that's the case for me since I wear glasses).

 

[harriska2]

It only works with my glasses off even though I scanned with my glasses.

 

[chad.petree]

Scan your face without wearing the mask. After the scan has completed, test it wearing your mask.

That is exactly what I did :/

 

[chad.petree]

The trick I've found is to "look down" (at least that's the case for me since I wear glasses).

In which direction? I try to look straight into the camera

 

[dizmonk]

In which direction? I try to look straight into the camera

In my case I need to look slightly lower, like the bottom half....

 

[minimo3]

In my case I need to look slightly lower, like the bottom half....

Yes it took me a while to figure this out but even without a mask this is critical particularly if you wear progressive lenses. If I look at the FaceID camera using the lower (readers) half it won’t unlock. The minute I look down at the middle with the screen using the top half of the progressive lens it will unlock.

 

[MrSky]

For me , it works best if you look at the middle or lower part of the screen and give it a bit extra time. I have the 12 mini.