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almasinfe

macrumors member
Original poster
Aug 28, 2008
97
0
so tonight i was talking on my new iphone 4 and my fat face kept muting and trying to face time. it was not cool at all, i was wondering if anyone else have had this problem:confused:
 
so tonight i was talking on my new iphone 4 and my fat face kept muting and trying to face time. it was not cool at all, i was wondering if anyone else have had this problem:confused:

there have been reports of iphone 4s with faulty proximity sensors. I'd schedule a genius bar appointment if I were you.
 
i have this problem too.

Isn't it just software opposed to hardware?

if it was software it would be effecting everyone I would guess. I know I read somewhere that apple was replacing phones over this issue so im guessing its hardware.
 
just read this http://discussions.apple.com/thread.jspa?threadID=2475509&start=165&tstart=0

it's software - one user tested it out. The post:

NOT A HARDWARE ISSUE

I have a GPS app called Trails that uses the proximity sensor to shut off when it's in your pocket, and it works perfectly, but it doesn't work during calls -- so this is a SOFTWARE issue.

BEST TEMP FIX

The best temp fix is to press the sleep button after starting the call. Then the only thing on the screen is the "slide to unlock" which would be pretty hard to trigger with your ear.
 
I'm having this issue as well.

So far I've either hung up, put calls on speaker, or muted every call I've made/received.

It's difficult to recommend this phone to anyone in it's current state.

As for the 'Temp' fix, pressing sleep ends the call on my phone. :confused:

Fingers crossed for a quick and effective software update.
 
I replaced my phone partly because of this, didn't help. I'm hoping it's a software issue and not just a cheap component.
 
This has happened to me a couple times, but when I nove my head away and put it back, it resets the sensor and works fine. I'm leaning towards software.
 
Man I am glad I'm not crazy! I was getting frustrated and didn't even want to talk on the phone.. I hope I don't have to get a replacement..
 
Happens to me all the time.
I think it is a HARDWARE issue.

The sensor is in a slightly different location than where the 3G(S) sensor was.
So maybe it is not as close to the face and doesn't get activated all the time - especially with certain shaped heads (!)

I hope this is fixable....

For now, I guess hitting the sleep button as soon as I initiate a call, will suffice.
 
just read this http://discussions.apple.com/thread.jspa?threadID=2475509&start=165&tstart=0

it's software - one user tested it out. The post:

NOT A HARDWARE ISSUE

I have a GPS app called Trails that uses the proximity sensor to shut off when it's in your pocket, and it works perfectly, but it doesn't work during calls -- so this is a SOFTWARE issue.

BEST TEMP FIX

The best temp fix is to press the sleep button after starting the call. Then the only thing on the screen is the "slide to unlock" which would be pretty hard to trigger with your ear.

The sleep button hangs up the call. Is that a setting or something?
 
Happens to me all the time.
I think it is a HARDWARE issue.

The sensor is in a slightly different location than where the 3G(S) sensor was.
So maybe it is not as close to the face and doesn't get activated all the time - especially with certain shaped heads (!)

I hope this is fixable....

For now, I guess hitting the sleep button as soon as I initiate a call, will suffice.

People are reporting that they have issues with the Proximity sensor on 3G and 3GS iPhones when updated to iOS4, suggesting that it's a bug rather than a hardware problem.
 
It's only happened once to me. Although I do notice that it does take a few seconds longer for the screen to go out.

I'm sure a software update will help tremendously, hopefully also with the antenna issues people seem to be having.....
 
The sleep button hangs up the call. Is that a setting or something?
It seems it only does this before the call connects and starts ringing. If you do it immediately after dialing, it will hang up every time. Quite annoying really.
 
I always use my headphones (earplugs if you want to be technical) to make/speak on a phonecall. So thankfully I won't notice any bugs of this nature. I can't imagine how annoying it would be though.
Fingers crossed it is only software related.
 
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