face muting....

Discussion in 'iPhone' started by almasinfe, Jun 27, 2010.

  1. almasinfe macrumors member

    almasinfe

    Joined:
    Aug 28, 2008
    #1
    so tonight i was talking on my new iphone 4 and my fat face kept muting and trying to face time. it was not cool at all, i was wondering if anyone else have had this problem:confused:
     
  2. CrAkD macrumors 68040

    CrAkD

    Joined:
    Feb 15, 2010
    Location:
    Boston, MA
    #2
    there have been reports of iphone 4s with faulty proximity sensors. I'd schedule a genius bar appointment if I were you.
     
  3. almasinfe thread starter macrumors member

    almasinfe

    Joined:
    Aug 28, 2008
  4. TwoBytes macrumors 68020

    TwoBytes

    Joined:
    Jun 2, 2008
    #4
    i have this problem too.

    Isn't it just software opposed to hardware?
     
  5. CrAkD macrumors 68040

    CrAkD

    Joined:
    Feb 15, 2010
    Location:
    Boston, MA
    #5
    if it was software it would be effecting everyone I would guess. I know I read somewhere that apple was replacing phones over this issue so im guessing its hardware.
     
  6. ericwang macrumors member

    Joined:
    Mar 12, 2010
    Location:
    Davis, California
    #6
    I think it is just software. THere is supposed to be a update coming early next week to fix reception issues. Hopefully, this will get fixed as well.
     
  7. fuzion11 macrumors 65816

    fuzion11

    Joined:
    Sep 24, 2008
    Location:
    Hamilton, Ontario
    #7
    The title of this thread had me confused....I thought face muting was a cool new feature. lol
     
  8. DoFoT9 macrumors P6

    DoFoT9

    Joined:
    Jun 11, 2007
    Location:
    Singapore
    #8
    i totally did too man haha!

    i wonder if its worth a software reinstall?
     
  9. BiomaxDDS macrumors regular

    Joined:
    Oct 11, 2009
  10. TwoBytes macrumors 68020

    TwoBytes

    Joined:
    Jun 2, 2008
    #10
    just read this http://discussions.apple.com/thread.jspa?threadID=2475509&start=165&tstart=0

    it's software - one user tested it out. The post:

    NOT A HARDWARE ISSUE

    I have a GPS app called Trails that uses the proximity sensor to shut off when it's in your pocket, and it works perfectly, but it doesn't work during calls -- so this is a SOFTWARE issue.

    BEST TEMP FIX

    The best temp fix is to press the sleep button after starting the call. Then the only thing on the screen is the "slide to unlock" which would be pretty hard to trigger with your ear.
     
  11. t22design macrumors regular

    Joined:
    Nov 10, 2007
    #11
    I'm having this issue as well.

    So far I've either hung up, put calls on speaker, or muted every call I've made/received.

    It's difficult to recommend this phone to anyone in it's current state.

    As for the 'Temp' fix, pressing sleep ends the call on my phone. :confused:

    Fingers crossed for a quick and effective software update.
     
  12. LLL1424 macrumors 6502

    LLL1424

    Joined:
    Oct 24, 2005
    Location:
    Washington, D.C.
    #12
    im also having this issue as well....its annoying and hope its fixed.
     
  13. jalpert macrumors 6502

    Joined:
    Jan 30, 2008
    #13
    I replaced my phone partly because of this, didn't help. I'm hoping it's a software issue and not just a cheap component.
     
  14. cmChimera macrumors 68040

    cmChimera

    Joined:
    Feb 12, 2010
    #14
    This has happened to me a couple times, but when I nove my head away and put it back, it resets the sensor and works fine. I'm leaning towards software.
     
  15. almasinfe thread starter macrumors member

    almasinfe

    Joined:
    Aug 28, 2008
    #15
    Man I am glad I'm not crazy! I was getting frustrated and didn't even want to talk on the phone.. I hope I don't have to get a replacement..
     
  16. zub3qin macrumors 65816

    zub3qin

    Joined:
    Apr 10, 2007
    #16
    Happens to me all the time.
    I think it is a HARDWARE issue.

    The sensor is in a slightly different location than where the 3G(S) sensor was.
    So maybe it is not as close to the face and doesn't get activated all the time - especially with certain shaped heads (!)

    I hope this is fixable....

    For now, I guess hitting the sleep button as soon as I initiate a call, will suffice.
     
  17. JPark macrumors 6502a

    Joined:
    Jun 5, 2006
    #17
    The sleep button hangs up the call. Is that a setting or something?
     
  18. Daveoc64 macrumors 601

    Joined:
    Jan 16, 2008
    Location:
    Bristol, UK
    #18
    People are reporting that they have issues with the Proximity sensor on 3G and 3GS iPhones when updated to iOS4, suggesting that it's a bug rather than a hardware problem.
     
  19. palmerc2 macrumors 65816

    palmerc2

    Joined:
    Feb 29, 2008
    Location:
    Los Angeles
    #19
    It's only happened once to me. Although I do notice that it does take a few seconds longer for the screen to go out.

    I'm sure a software update will help tremendously, hopefully also with the antenna issues people seem to be having.....
     
  20. joshw59 macrumors newbie

    Joined:
    Jun 28, 2010
    #20
    It seems it only does this before the call connects and starts ringing. If you do it immediately after dialing, it will hang up every time. Quite annoying really.
     
  21. Apple-NoEscape macrumors 6502

    Joined:
    Mar 25, 2010
    Location:
    United Kingdom
    #21
    I always use my headphones (earplugs if you want to be technical) to make/speak on a phonecall. So thankfully I won't notice any bugs of this nature. I can't imagine how annoying it would be though.
    Fingers crossed it is only software related.
     

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