facetime continuity problem (cannot turn on iPhone cellular calls)

Discussion in 'iOS 8' started by dugbug, Oct 20, 2014.

  1. dugbug macrumors 65816

    dugbug

    Joined:
    Aug 23, 2008
    Location:
    Somewhere in Florida
    #1
    Hi,

    In settings/facetime I try to enable iPHone cellular calls. This was working in 8.0 but since 8.1 I have not been able to enable it. It complains that my FaceTime and iCloud must be signed into the same apple id (of course they are). I have signed in and out of both a half dozen times, and rebooted several times. What on earth is going on.
     
  2. brent1977 macrumors regular

    Joined:
    Sep 24, 2012
    #2
    Getting the exact same error since upgrading and can't figure out what's wrong. I use the same AppleID for everything - iTunes, iCloud, Facetime, iMessage, etc.

    Will enable on my iPad but not on my iPhone. Even tried completely wiping the phone and setting up from scratch.
     
  3. dugbug thread starter macrumors 65816

    dugbug

    Joined:
    Aug 23, 2008
    Location:
    Somewhere in Florida
    #3
    I got it to work: Make sure you have an email address checked under the FaceTime "reached at" list on both the mac and iPhone. I was just using my phone #. That worked in ios8.

    Once I did that (I may have rebooted both devices too), I was able to enable the switch in FaceTime on the phone to allow voice call relay.


    AAARRRGGGHHH
     
  4. brent1977 macrumors regular

    Joined:
    Sep 24, 2012
    #4
    Thanks! Worked for me, too. Never had that issue with either iMessage or FaceTime before. Have to think it's a glitch/bug.
     
  5. Herb128K macrumors newbie

    Joined:
    Oct 23, 2014
    #5
    facetime continuity problem (cannot turn on iPhone cellular calls)

    I hate to be a "me too" but this not only fixed the Continuity problems I've been tearing my hair out about but it also fixed HandOff which has never worked even with iOS 8.1. A big thanks to @dugbug.

    Herb
     

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