Facetime grey bar issue

Discussion in 'Mac Apps and Mac App Store' started by sir.byrd, Jun 14, 2013.

  1. sir.byrd macrumors newbie

    Jun 14, 2013
    I have a new MBP with 10.8.3 and all updates installed, and whenever I go from fullscreen to windowed view when using facetime, I get gray bars on the top and bottom of the video feed, the window is forced into portrait regardless of how you had it set before going fullscreen. I installed a recent OSX update that fixed the problem for a couple days, and now it's back. Wondering if anyone else has this issue? There is no way to fix it on my end, the only fix I have found is to have the other person rotate their view to portrait, then back to landscape.
    Pardon the silly faces.
  2. sir.byrd thread starter macrumors newbie

    Jun 14, 2013
    Just realized that I hadn't downloaded 10.8.4 yet, doing that now.
  3. sir.byrd thread starter macrumors newbie

    Jun 14, 2013
    Okay, updated, and it's not better. I should add there is a secondary problem where when I try to initiate a call from Messages on my computer (using the button) the call will almost never go through on the first time, it gets hung up as "connecting" but if I cancel and call right back it will go through. Facetime is turned off on my iPhone, so that's not the issue.

    I've found that if I turn on facetime first and then make the call that it tends to work a bit better, but it's still not 100%. Very annoying because Facetime and Messages are important apps to me.

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