FaceTime is not activating

[nokorin]

Hello all,

FaceTime on my iPhone 4 is not activating at all. It keeps saying "Waiting for activation." I tried all of the fixes that have been suggested: hard reset, power cycle, iOS restore, removing and reinserting the SIM card, replacing the SIM card, replacing the iPhone itself....

My iPhone is not jailbroken. It has iOS 4.3. I bought it with iOS 4.2.1. FaceTime was not working with the previous OS.

I am located in Japan so the carrier is SoftBank. I have talked with SoftBank and Apple people in my area. But no solution.

Could anyone help me???

 

[TheMacBookPro]

Do you have a text message block on your plan? Is data working? Are you on the official iPhone plan (packet houdai and all that)?

 

[nokorin]

I am not sure what text message block means. I was not offered such option when I signed up for the iPhone plan. Everything else except for FaceTime is working. SMS is also working. I am on an official iPhone plan.

 

[nokorin]

Apple support person told me that upgrading iOS might help to solve this issue. So I upgraded iOS from 4.3 to 4.3.1 today. But the problem still stays. It wasn't solved. Such a disappointment!!

 

[Applejuiced]

Try a restore thru itunes and setup as new phone.
Dont restore from backup when itunes asks you to see if that's the problem.

 

[nokorin]

I did restore my iPhone and set up as a new device. Still it doesn't solve the FaceTime activation problem. No hope.

 

[macingman]

Have you made sure you are on WiFi?

Also check your settings to make sure nothing is out of the ordinary.

 

[Applejuiced]

Call your carrier or Apple to see if they can troubleshoot it.