FaceTime is not activating

Discussion in 'iPhone' started by nokorin, Mar 19, 2011.

  1. nokorin macrumors newbie

    Joined:
    Mar 19, 2011
    #1
    Hello all,

    FaceTime on my iPhone 4 is not activating at all. It keeps saying "Waiting for activation." I tried all of the fixes that have been suggested: hard reset, power cycle, iOS restore, removing and reinserting the SIM card, replacing the SIM card, replacing the iPhone itself....

    My iPhone is not jailbroken. It has iOS 4.3. I bought it with iOS 4.2.1. FaceTime was not working with the previous OS.

    I am located in Japan so the carrier is SoftBank. I have talked with SoftBank and Apple people in my area. But no solution.

    Could anyone help me??? :(
     
  2. TheMacBookPro macrumors 68020

    TheMacBookPro

    Joined:
    May 9, 2008
    #2
    Do you have a text message block on your plan? Is data working? Are you on the official iPhone plan (packet houdai and all that)?
     
  3. nokorin thread starter macrumors newbie

    Joined:
    Mar 19, 2011
    #3
    I am not sure what text message block means. I was not offered such option when I signed up for the iPhone plan. Everything else except for FaceTime is working. SMS is also working. I am on an official iPhone plan.
     
  4. nokorin thread starter macrumors newbie

    Joined:
    Mar 19, 2011
    #4
    Apple support person told me that upgrading iOS might help to solve this issue. So I upgraded iOS from 4.3 to 4.3.1 today. But the problem still stays. It wasn't solved. Such a disappointment!! :confused:
     
  5. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #5
    Try a restore thru itunes and setup as new phone.
    Dont restore from backup when itunes asks you to see if that's the problem.
     
  6. nokorin thread starter macrumors newbie

    Joined:
    Mar 19, 2011
    #6
    I did restore my iPhone and set up as a new device. Still it doesn't solve the FaceTime activation problem. No hope.
     
  7. macingman macrumors 68020

    macingman

    Joined:
    Jan 2, 2011
    #7
    Have you made sure you are on WiFi?

    Also check your settings to make sure nothing is out of the ordinary.
     
  8. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #8
    Call your carrier or Apple to see if they can troubleshoot it.
     

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