FaceTime is not working?

Discussion in 'MacBook Air' started by docgerrard, Feb 7, 2012.

  1. docgerrard macrumors 6502

    Joined:
    Jul 21, 2011
    #1
    It works from my cell phone on the same wireless network. But I don't receive calls on my computer and when i try to call people, they get it but it gets stuck on connecting and eventually fails.

    What should i do?
     
  2. eric/ Guest

    eric/

    Joined:
    Sep 19, 2011
    Location:
    Ohio, United States
    #2
    Call Apple.

    that's my suggestion.

    And on a related note: when I FaceTime my mic is really soft. Anyway to natively boost it? Yes it's turned all the way up.
     
  3. docgerrard thread starter macrumors 6502

    Joined:
    Jul 21, 2011
  4. Amazing Iceman macrumors 68040

    Amazing Iceman

    Joined:
    Nov 8, 2008
    Location:
    Florida, U.S.A.
    #4
    Remove it, boot from Installation DVD to run Disk Utilities and do: Repair Volume and Repair Permissions.
    Then reinstall FaceTime. If still having issues, Reset PRAM.
    That should take care of this and other problems you may have.
     
  5. docgerrard thread starter macrumors 6502

    Joined:
    Jul 21, 2011
    #5
    I don't have an installation dvd.

    I don't even have a dvd player lol
     
  6. docgerrard thread starter macrumors 6502

    Joined:
    Jul 21, 2011
  7. Macman45 macrumors demi-god

    Macman45

    Joined:
    Jul 29, 2011
    Location:
    Somewhere Back In The Long Ago
    #7
    I use FT all the time, it's buggy, but there are workarounds. I have the same issues as you....It works on my phone and my iPad, but refuses to connect on my macs.

    Prior to making a call

    Shut down all running apps including mail.

    Reboot whilst performing a PRAM reset ( this is Apples only fix, so phoning them will get you the same answer)


    http://support.apple.com/kb/ht1379
     

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