Facetime not working.

Discussion in 'iPhone Tips, Help and Troubleshooting' started by ethanlong904, Oct 2, 2010.

  1. ethanlong904 macrumors newbie

    Joined:
    Oct 2, 2010
    #1
    My friend recently got an Iphone4 so I wanted to try and FaceTime her but when I call her it doesnt work. Ive tried using FaceTime when im in the phone call and also just doing it thru contacts and not making a phone call. We both are on Wifi but it doesnt connect. After I cancel the FaceTime call because it doesnt go thru a message pops up saying she missed my Facetime call but she never got an invite to accept. When I do it thru the call there is also a question mark over the facetime icon, dont know if that has anything to do with it. Any suggestions on what can be wrong?
     
  2. draz macrumors 6502a

    Joined:
    Jun 20, 2010
    #2
    There could be several reasons:

    1) Your friend is not on an official iPhone carrier.. Such as only iPhone 4's on AT&T work with FaceTime, if you have T-Mobile's service it won't work.

    2) Your friend did a restore to a previous iPhone 3G(s) and doing so she will need to activate the FaceTime option manually:
    Settings -> Phone -> FaceTime ON
     
  3. ethanlong904 thread starter macrumors newbie

    Joined:
    Oct 2, 2010
    #3
    We both have at&t and facetime is on for both of us. Any other suggestions?
     
  4. ariesgallagr macrumors newbie

    Joined:
    Oct 3, 2010
    #4
    FaceTime for iPod 4th Gen

    I just bought the iPod 4th gen. I try to use FaceTime and it says, cannot verify email or something like that. So it also says it will send me a verification email. But I never received it. Any ideas on what to do.
     
  5. SDub90 macrumors 6502a

    Joined:
    Nov 9, 2009
    Location:
    Long Island

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