iPhone Facetime...not working.

Discussion in 'iOS 8' started by amoergosum, Jan 21, 2015.

  1. amoergosum macrumors 6502

    Joined:
    Oct 20, 2008
    #1
    Last year I've had plenty of Facetime calls with my dad (Macbook Pro 2011 to
    iPhone 4s).
    The issues started suddenly last year. In October I purchased an iPhone 6.
    iOS 8.1.2 is installed on both the iPhone 6 and the iphone 4s.

    I've done a lot of research and tried a lot of things. It's just not possible to use Facetime anymore. Even when I'm using my Macbook Pro it's not working anymore.

    Here's what always happens: we're both connected to Wifi. The Facetime call goes through, then it says "connecting..." . But nothing happens afterwards.

    I can use Facetime with a friend of mine who also owns an iPhone 6 without any problems.

    I can use Skype with my dad without any problems.

    I don't know anymore what to do about Facetime...I would appreciate any help.
     
  2. richwoodrocket macrumors 68020

    richwoodrocket

    Joined:
    Apr 7, 2014
    Location:
    Hamburg, NY
  3. amoergosum thread starter macrumors 6502

    Joined:
    Oct 20, 2008
    #3
    There's no issue with my internet. As I mentioned before...Skype works without any issues.
     
  4. Armen macrumors 604

    Armen

    Joined:
    Apr 30, 2013
    Location:
    127.0.0.1
    #4
    restart your router. Sometimes other things may work but Apple specific things may not.

    For example, my buddy couldn't get Airdrop to work until he restarted his router even though everything else was working fine.
     
  5. amoergosum thread starter macrumors 6502

    Joined:
    Oct 20, 2008
    #5
    We just tried that...no success.
     
  6. Armen macrumors 604

    Armen

    Joined:
    Apr 30, 2013
    Location:
    127.0.0.1
    #6
    Sorry to hear that. Have you tried just to sign out of Facetime and back in?
     
  7. amoergosum thread starter macrumors 6502

    Joined:
    Oct 20, 2008
    #7
    We both tried to switch Facetime off (iPhone settings) and back on...no success.
     
  8. I7guy macrumors G5

    Joined:
    Nov 30, 2013
    Location:
    What Exit?/Saguaro Country
    #8
    Did you try rebooting the computer? I just had that same issue with a relative.
     
  9. amoergosum thread starter macrumors 6502

    Joined:
    Oct 20, 2008
    #9
    Yes, we both tried to reboot our computers...no success.
     
  10. bandofbrothers macrumors 601

    bandofbrothers

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    Oct 14, 2007
    Location:
    Uk
  11. Enjoylife1788 macrumors 6502a

    Joined:
    Aug 22, 2011
    #11
    Try turning FaceTime on and off. It resets and mostly should work.
     
  12. xraydoc macrumors demi-god

    xraydoc

    Joined:
    Oct 9, 2005
    Location:
    192.168.1.1
    #12
    Sounds like the problem then is on your dad's end and not yours.
     
  13. amoergosum thread starter macrumors 6502

    Joined:
    Oct 20, 2008
    #13
    We've already tried that...no success.

    ----------

    The weird thing is that when I visited my dad & my mom recently we tried a Facetime call while both our iPhones were connected to the same Wifi. It worked.

    So to sum it up:

    My WiFi to my dad's WiFi: no connection
    My dad's Wifi (his iPhone 4s) to my dad's WiFi (my iPhone 6): connection
    My WiFi (iPhone 6) to my friend's WiFi (iPhone 6): connection

    I still have no idea what the issue is. I asked my dad to try doing a Facetime call while being connected to another WiFi network. Let's see if that works...
     
  14. I7guy macrumors G5

    Joined:
    Nov 30, 2013
    Location:
    What Exit?/Saguaro Country
    #14
    Sounds like your dads router or Mac is blocking the FaceTime port. Did you check his router and/or Mac.
     

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