Facetime problem

Discussion in 'Mac Apps and Mac App Store' started by Rowbear, Jan 20, 2012.

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  1. Rowbear, Jan 20, 2012

    Rowbear macrumors 6502a

    Rowbear

    Joined:
    Apr 14, 2010
    Location:
    Gatineau, PQ, Canada
    #1
    Hi all. I'm a new iMac user and I'm having a small problem with Facetime.

    I can reach my son using FT from my iMac, calling him on his iPod touch, but we can't connect in the opposite direction, from his iPod to my Mac. I can see he's trying to reach me as I get the green icon at the bottom for a fraction of a second, but it quickly dissapears.

    Thanks in advance for your help.
     
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  2. AFPoster, Jan 20, 2012

    AFPoster macrumors 68000

    Joined:
    Jul 14, 2008
    Location:
    Charlotte, NC
    #2
    Easy things to do:

    First make sure he is always on Wi-Fi.

    Turn off his iPod Touch and turn it back on.
    Exit out of all applications (double tap Home button)

    If these don't fix it reinstall iOS on the iPod Touch might be a faulty file.
     
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